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January 2024 by Claudia Lopez
We have been attending Jackson's classes on Saturday's. He is very knowledgeable, and kind, willing to answer questions, regarding projects. I would recommend anyone wanting to learn to do small projects around the house, to attend his classes.
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December 2023 by Cam Rock
Nathan helped us so much! Friendly, efficient, and helpful! I’m going to keep coming back to floor and decor because of how great of an experience we had because of Nathan.
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November 2023 by Jessica Wright
Jackson just taught a class on tiling! 100000% better then watching YouTube. I actually feel like I can go home and tile my bathroom.
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October 2023 by Kailey Irwin
Hannah was amazing! She helped us pick out tile, back splash, & grout. She went the extra mile to lay out different options & give us a visual. It made this experience so much more helpful. Thank you Hannah!
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August 2023 by Gina D.
We were super excited to use floor and decor until our contractor showed us the problems that they'd run into with the low quality product supplied by them. It all seems to be very cheap product made to look good temporarily but not to last.
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August 2023 by Nick Ricks
I had the pleasure of working with Lexi and Olivia recently, and I must say their customer service is absolutely amazing. They were both incredibly attentive and knowledgeable in home design , and I felt like they really took the time to understand my needs and provide the best possible service. They were quick to respond to any questions or concerns I had and made sure to keep me updated throughout the process. In addition, their prices were very competitive and their turnaround time was incredibly fast. I highly recommend Lexi and Olivia for anyone looking for great customer service.
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August 2023 by Lori Smith
Today I picked out my final tile pieces for my home. I had the best help while I was in your store. Hannah was helpful, kind and courteous and she totally gave me the confidence I needed to move forward with my project. Love all the choices you have at your store...I could totally spend hours in there!
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August 2023 by Howard Obenhoff
Everyone in the store extremely helpful. If Floor & Decor doesn't have what you're looking for you will have a tough time finding it. I was able to see in one of the displays exactly what I wanted. The inventory of flooring & installation supplies is amazing. I drove 400 miles one wayvto shop this store.
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July 2023 by Rob Brito
If I had 10 stars to give, I would give them to Olivia at the Draper store. I have been to so many home-design stores and gone home empty handed. Olivia took the time to understand what my style was. And she helped to pick out the color scheme that I was looking for. I will definitely be back to see Olivia. She deserves a raise! ?
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July 2023 by Tawsha Kammeyer
Thank you Toad for getting the butcher block at the last moment before close. You totally made our day and saved our project time line. You’re one of the good ole boys!! Appreciate it so much!
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July 2023 by Heidi Angell
A wide selection of flooring options and some interesting decor ideas like using the wood flooring to create an accent wall or tile decorative splashes. Prices are very fluid with a lot of options cheaper than Lowes or Costco but a lot of options significantly more expensive. Variety I'd definitely what this place has going for it.
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June 2023 by Tanya Harrison
Cherri helped us get our flooring picked and loaded. We were thrilled with her professional helpfulness! Very friendly service.
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June 2023 by Kyle Bowen
These people are awesome. I arrived right at closing with a few returns, and they took care of everything. So kind. Olivia was incredible. They have a great product selection in addition to their amazing customer service. Thank you!
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June 2023 by Carla Nelson
Floor and Decor was amazing! Beautiful displays and plenty of samples-you have to pay for them but you get credit when you bring them back…even when the store closed 12 minutes before you arrive to return them! We were so happy!!! Great customer service!
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June 2023 by Slumped Beats
Employees and selection are good, do not even consider going through them for install work. Save yourself the trouble and go to another big name store for install work. Floor and Decor directed me to an installer that basically gave me a scam quote and required me to do literally everything but actually lay the floors down myself. Went to RC willey, saved $1000+ dollars on the job and got better quality material then what I was quoted for at Floor and Decor.
