-
September 2024 by Perry Hoskie
Graded low because of the way we were treated. Old lady at the counter was rude and had no interest of helping. We purchased a seal but was not even the one we needed. And no refund on special orders ?Even though we told them what part we needed. Ordered us the wrong part. I do not think they know what they’re doing. I won’t take my vehicle here if I were you.
-
June 2024 by Brendan Wise
Pulling 4 horses across the country, and truck goes into limp mode in the mountains! Not good! Droubay got me in, performed the DPF regen, and got me and my horses back on the road to the Western States Horse Expo. Can't thank these people enough for rescuing us!
-
April 2024 by LeeAnn Jordan
Thank you so much Tyler for getting me in so quick to fix my flat. Also thank you for such excellent customer service
-
March 2024 by LynnDell Cox
We have bought 2 trucks and a car from Brady at Dru Bay . Always good service . Our two daughters got a car each through Brady.
-
February 2024 by Robert Stephensen
Droubay Chevrolet Service Department is the best at what they do. DJ is very knowledgeable and can diagnose and fix ANY GM issue. Mindy has done a great job in the Service department making things run smoothly. We love working with the whole service department! I highly recommend them if you have any vehicle issues.
-
July 2023 by Nate Andersen
I cannot praise the folks here enough. My car broke down on my way to a wedding and Droubay was the only place in town who could help. When they heard I was the best man, Mindy and Patrick, two amazing humans, moved their clients around to prioritize my vehicle. Tyler, the technician, came to work early to replace a broken corroded fuel pump as soon as the part arrived in town. They got me back on the road and I made the wedding with 90 minutes to spare! It's moments like these that prove there are amazing people in the world who will help a total stranger in need. From the bottom of my heart, Thank you Mindy, Patrick, Tyler and all the Droubay employees AND clients who moved their schedules around to accommodate me. I'm beyond grateful. ❤️
-
March 2023 by Tasha Allen
Took excellent care of my buick !!!
-
October 2022 by Willow
While they couldn't get us in on the schedule, they were still really nice.
-
October 2022 by Susan Ramak
Awesome people who are very helpful and friendly ?
-
May 2022 by Douglas Newell
My family and I were vacationing in Baker, NV and have been traveling around the region for the past 1.5 weeks. I'm approximately 1000 miles away from home...On a quick excursion up to Lehman Caves, a check engine code popped up on my truck, a 2018 Chevrolet Colorado ZR2 diesel, and said I had 175 miles before it went in to limp mode. If you Google the town, you'll realize that it's about 90 miles away from anything. Calling the dealer, they said to do my best to get it to the shop and they'd see what they could do.After driving 90 miles, the service manager met me in the parking lot, saying that he was waiting for me. He took my information and got the master tech on the job immediately. After a wait of about an hour, the dealer had the problem resolved and I was on my merry way.I generally don't write reviews, but my interaction with Droubay Chevrolet left me speechless! Thank you all for the personal touch in getting my problems resolved and ensuring that we were good to go to finish our vacation. Simply put, thank you. You are amazing!
-
October 2021 by Ashley Cropper
Nice Workmanship, practical solutions, efficeint custumer relations. Thank You
-
October 2021 by Keith Johnson
This place is great
-
October 2021 by Travis Woolsey
Customer service was pleasant
-
August 2021 by Rob Stidham
Very friendly! We were on a 2000 mile road trip and the TCM module went out in the pickup. We called and they said that they could squeeze us in to have a look at it. It was diagnosed as the TCM. They called around, found the part at another dealer closer to Salt Lake City. They were going to go get it, we asked if we could since we would have to wait anyway, they gave us a car and we were off. Brought it back and it was installed and programmed. Very happy! Highly recommended!
-
May 2021 by Kris S
Due to the pandemic, I was searching for cars online. Found the exact one I wanted and it was at this dealership. Called in and asked about purchasing the vehicle from out of state and all on line as I have been having a difficult time finding a car with all the features I want locally. Building a car was out of the question, as I’d have to wait months when I needed a car now! I was brushed off immediately because I was from out of state, a woman, and was told my cash was not good here...by the owner! The car has been on the lot and advertised for over a couple months....why would you not want to sell it? Disappointed in the lack of customer service and gatekeeping a car. I understand it is a private business, they can sell to who they want, but buyer beware. Why advertise on a National car database if you’re not willing to sell to someone who has CASH to buy? Should not matter where I’m from, only that I want to make a business transaction.
