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March 2024 by Henry Hoyt
Stunning complex with plenty of amenities and areas for dogs! The views are incredible and there’s plenty of places to eat nearby!
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March 2024 by Micheal Dyer
After viewing some other apartments around the Salt lake area, Pinnacle Highlands was one of the more desirable hands down. Staff was extremely helpful with questions and genuinely happy to help. Kind people and great units!
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March 2024 by Derek P
Great complex. Lots of amenities and great floor plans.
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February 2024 by Matt Priest
I have been looking at apartments & wow the staff is very helpful and nice, the entire apartment complex is just wonderful. Everything is clean and very nice looking. I really like the tech part of the apartments with the door locks and the heating units.
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February 2024 by Chelsea Rodriguez
The leasing agents were immensely helpful. Excellent service and even better amenities. Several floor plans and options available to fit all needs.
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February 2024 by Sariah Anderson
Toured the models and some vacant apartments today. The office attendant that helped us, Heather, was very kind and helpful. The apartments toured were beautiful and well maintained. The complex overall feels very homey, we loved everything about it!
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February 2024 by Rebecca Farr
Came for a tour today and was impressed! The staff was incredibly kind and informative, the grounds were beautiful and we really liked the apartment itself.
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February 2024 by Amy Briseis
Beautiful views and exterior designs! The employees were very nice and the apartments are of great value.
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February 2024 by Ethan K
Oh man where do I begin? I lived here for a year and one of the worst experiences I have ever had. Maintenance doesn't fix anything. They just put a band aid over everything and act like nothing is wrong. If you want your gas bill to be over $200 dollars and your electric bill to be just as much, live here. I talked to the the office multiple times about it and they didn't care. I am pretty sure the hot water heater and furnace was the original since that place has been built. Not energy efficient at all. I would keep my heat down so low in the winter to try and keep my gas bill down but that didn't help either. Another thing is my smoke alarm kept going off in the middle of the night when the furnace would kick on. Called office they didn't care. It's not like it did it once. It was every freaking night. So at this point I bought space heaters to try and fix the problem myself. Then when I gave my notice. They would give me such stupid notices because I had a freaking broom on my balcony saying it needed to be removed because it was a "fire hazard" then got another notice about my cooler I had put there for a day drying out that it can't be out there either, but I walk around the community and there is coolers and grills on people's balconies. Even tho it says in the lease you can't have grills. My broom was a fire hazard, but a grill isnt? Doesn't make sense. Walls are so thin in this place as well and hear everything your neighbors are doing and sounds like elephants walking above you. They will give you such stupid notices about small little things on your balcony when you give notice of moving out. I never had any notices until i gave my notice of moving out. All that care about it is to keep the grounds looking nice so you think they take care of things. They might be remodeled but its a band aid remodel. The windows are so old you can feel air coming through them. All in all if you want to pay ridiculous utilities, office that doesn't wanna help fix things, and maintenance that doesn't fix anything live here.
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February 2024 by Marguerite Duncan
A very helpful and accommodating staff. Our leasing agent took us on a tour of the apartment and showed us around. She was very informative. Application was not very user friendly, hence the 4 stars review but everything else about the process was excellent.
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February 2024 by Annabelle Toutges
When I visited the complex for my tour, the whole staff was very friendly! I had a great time viewing the units and the grounds. Everything was very well maintained and the units were very spacious and clean. The view from these apartments is absolutely phenomenal and one of my favorite things about them! I love the proximity to big and little cottonwood canyon for easy access to my favorite hikes!
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February 2024 by Kevin Christensen
My visit to Pinnacle Highland Apartments was really positive. The staff were friendly and my first impression of the complex was that they are well taken care of. I toured their 3 bedroom model and they are very spacious and clean. This community looks and feels very safe and their portal has a place where Tenants can advertise things they wish to sell. I applied and look forward to living there.
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February 2024 by Cambria Townsend
Great place to live.
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February 2024 by Carmel Cowie
I lived in this apartment complex and experienced a series of issues that made the living conditions unbearable. A fire in the unit above ours led to flooding in our apartment, prompting immediate evacuation. Shockingly, no one informed us when it was safe to return; we had to contact them ourselves. Upon returning, the noise from five machines and hazardous dehumidifiers made the environment uncomfortable and unsafe.Adding to the concerns, a chemical emitted from the ceiling, particularly in the closet, posing a danger to our cats. Consulting with a veterinarian revealed its toxicity. The machines persisted for three weeks, leaving a lingering stench upon their removal. Despite these challenges, we received no rent relief.To make matters worse, as we gave notice to move out, the 20-year-old water heater broke. While the maintenance staff was friendly and responsive, the lack of communication from the front desk and the overall apathy of the apartment complex left us disappointed. There was no effort to provide any incentives to stay, compounding our frustration with the entire experience.
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January 2024 by Kyle Prigmore
I loved the self-guided tours! It gave my fiancé and I plenty of space to figure out what we liked about the place without someone looking over our shoulder. Staff were very friendly and helpful in answering our questions when we called.
