Horizon Credit Union is a long-standing financial institution with many members for decades. The customer service is consistently described as flawless, amazing, and fast, friendly, and fun. Staff are noted for going above and beyond, making clients comfortable, and keeping them updated every step of the way. They work with members on things and show genuine care and compassion for clients. The credit union offers great rates on auto loans and Visa products, with no balance transfer fees. While loan approvals can sometimes be a little slow, members report receiving really good interest rates and financing help where other institutions would not. They are highly recommended as a great credit union that does not jerk people around and is attentive to client needs.