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January 2024 by Ema Griffin
Katie is so kind and helpful. She took the time to fully resolve all of my issues. Thank you so much!
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October 2023 by Dixie Y.
I will not be back. They force you to do self checkout and you scan everything but their computers think you didn't scan everything so you have to have n attendant come over. Hire clerks
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June 2023 by Allison S.
Ridiculous on a Saturday that I am waiting in line that winds back down around the store because 2 lanes are open. Smiths check out is not worth it.
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June 2023 by BV
Never enough staff. Always long wait.
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May 2023 by Brett W.
There are 9 people in line and not opening another line! Self checkout is not for everyone
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April 2023 by M Jones
Convient branch. You can grocery shop and bank.
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March 2023 by Grant Shields
Conveniently located in my local grocer. Staff is friendly and professional.
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June 2022 by James H.
I moved away for a few years and they used to provide a code on the receipt you could use to provide customer feedback. They are apparently not doing that any more. Considering my visit today was feedback worthy, I'm using Yelp. Overall they are a pretty good store but I previously shopped at the Kaysville Smith's which is nearly identical except for the fact the employees are friendly in Kaysville. Today we had Donna at the checkout. I'm sure she's great at her job but she's about as friendly and welcoming as a kick in the groin. I had 3 heavy and bulky items loaded under my cart (2x cases of water and a bag of epsom salt that I offered to use the scanning gun on but nope, I had to remove them to get scanned on the belt and reload them back under the cart. Thanks for making my otherwise decent shopping experience mostly sucky Donna.
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February 2022 by Tyson G.
Love the meat department and their specialty cheeses in the deli. Great quality for great value. I do my other grocery shopping here just for the meats and cheese.
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October 2021 by P E
When are you going to fire that new idiot teller? Whenever we see her alone, she's so slow that a line forms, longer than we see with anyone else.When you get rid of her, maybe we'll resume banking at your branch. Until then, we're going elsewhere. We actually save time not waiting and instead swinging into the Syracuse branch.
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September 2021 by Michelle B.
My husband and I went for the first time a few days ago and the store was very nice. Clean with lots of options. My low review is due to the customer service we received at check out. Our cashier Donna didn't great us and just asked for my phone number. I told her we were new to Utah and didn't have a card yet. My husband then states, but we'd love to get one. She ignores us and starts to scan items. She gets to my frozen items and their is a bag of frozen spinach that busts open. She tosses it to the side and cleans up the area where she is scanning. My husband and I both see it busted so he goes to grab another bag. During this time I had mini Dr Pepper I had purchased and the plastic rings that secure it apparently had broken when the bagger came to bag. Leaving a few on the ground she starts to put them in my cart. Instead of putting them in a bag now I have about 5 mini dr peppers just sitting in my cart. Also I had bought cookies from the bakery and instead of having them flat in the bag. They were tossed on their side with other items causing them to break. Then Donna finishes ringing us up. Saying nothing to us and I asked her is she was able to ring up the spinach because my husband got another bag. She said what? It explained what happened moments ago and she looked at me. Grabbed the open bag of spinach and scanned it. At that point my husband was back and asked if we were able to get the rewards card. She then finally decided to respond with, her drawer is locked and we can go to customer service. I almost could understand some of the behaviors if she was busy however we checked out at 0815 on a Saturday morning... Hardly anyone in the store. It's disappointing when the store was so nice but the service is so bad.
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May 2021 by Stockton Perry
My go to to put my money in or take some out. Great employees there.
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January 2021 by Caden C
The girl at the front desk and others behind her were on their phones until I walked up. The girl at the front seemed to not care about what I was saying and had an annoyed undertone in her voice and expression. Other than that they were able to help me with the problem I had so I can’t complain too much.
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November 2020 by Chris D.
This place is awesome! I only wish they'd order bigger quantities of root beer. Every time I go I end up leaving having spent several minutes looking at their large selection of drinks only to find the root beer has sold out. All in all that is my only complaint. They could be so much worse. I prefer this store over Walmart and Winco
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August 2020 by Caden Of The North
The girl at the front desk and others behind her were on their phones until I walked up. The girl at the front seemed to not care about what I was saying and had an annoyed undertone in her voice and expression. Other than that they were able to help me with the problem I had so I can’t complain too much.
