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“I recently took both of my cars in for service at Baker Automotive.
This was my first time at Baker, I am very comfortable recommending them, and will be back myself in the future.
One car had some minor maintenance, but the larger Jeep required some diagnosis, before work could be done.
In both instances I felt heard, that they understood me as a customer, my concerns and wishes.”
“They were very great to deal with. One of the only places in Utah that can do a safety inspection on heavy duty trucks. Their communication was excellent as are their employees. I’d definitely refer them to anyone.”
“Wow!!! I'm blown away from the customer service I received from kieth cannon and Ben Keel! thanks to both of you we are back on the road! they replaced my cv axle same day best service ever I highly recommend getting all your service needs here. I can't say thank you enough guys you made it happen!
Mike and Suzie☆☆☆☆☆”
“Fred did a great job on our Nissan and in a timely manner. We’ve worked with Fred for years and he always does the best quality job at the best price possible! Thanks!”
“I called ahead of time to make an appointment to get my oil changed. I walked in and was greeted right away. The whole process took 50 minutes for an oil change and free tire rotations. They are very friendly and seem to be well staffed. I won't go anywhere else!!”
“I love this place. I'd drive on a flat for 100 miles just to bring it here. (OK maybe not ).
Randy is the man. Always takes care of me. Customer service always a 12 outa 10. And the shop guys get it done. Thank you”
“They've worked on our '05 Jeep Grand Cherokee, '05 Acura TL, '09 Subaru Outback Sport, '15 Chevy Impala, '05 Prius... We like going to them - they're good to work with. They're quick, honest, communicate well, and they've gone the extra mile, above and beyond.”
“I was on my way to a business meeting driving North on I-15 when my new vehicle alerted me one of my tires was significantly low in pressure—it couldn’t have come at a more stressful time. I called my partner to tell her I would be late to the meeting and she recommended I pull off in Woods Cross to take my car to Point S - hurriedly I made my way to their shop. There is no way I could have expected what would unfold next. I walked into the showroom and was immediately greeted by a tall gentleman at the front desk named Chris who happened to be the manager of this location. I explained my dilemma and how terrible the timing was to have a flat tire- I was so preoccupied I couldn’t even properly identify which tire was affected ?! I then watched as Chris himself grabbed my keys IMMEDIATELY- walked out to my vehicle HIMSELF - pulled my car into a bay and had his team begin their work. This was the middle of the afternoon and almost every service bay was full. There were people stacked waiting in the lobby so I walked outside to jump on calls to mitigate the fallout that was sure to come from this unfortunate detour. In less than 10 min of pacing and talking on the phone out front - no exaggeration- I watched as Chris pulled my car up- nonchalantly walked up to me to let me know my vehicle was done and ready to go… Still on the phone- in disbelief- I hung up and followed him inside where he proceeded to tell me they found a screw in my tire and were able to patch it. The next thing I knew I was back on the road - driving in total shock as I’ve never experienced anything quite like this before. Had it not been for one of the classiest professionals I’ve ever met - with the most genuine empathy for my situation - I would have missed a major meeting with a very important new client. Chris made what in my mind was the impossible a reality. I’ve taken the time to document my entire experience because it meant that much to me- my business- and my business partner. Thank you SINCERELY Chris and Point S Woods Cross- you are literally my heroes! I look forward to buying tires from you when the time comes. All my Gratitude and Respect! ???”
“Very competent and friendly.
They went out of their way to help me replace both axles on my boat trailer in one day, enabling me to still enjoy the weekend boating instead of floating ?”
“my experience was quite positive. i needed to have my new tires mounted on my ram 3500. walked in and the folks there were very pleasant and professional. i was told it would be at least two hours before they could get to it and asked if i was gonna leave it but i told em i didn't have a ride so i would wait. upon hearing this they said they'd try and get to it as fast as possible which they did. i was out of there in about an hr and fifteen mins with my new tires mounted. quite happy with them. i would recommend them to friends and family. thanks guys.”
“This is the best place around to get a used tire. Huge selection, fair price. They have new tires for competitive tires also. I don't go anywhere else. Give them a try. The 1 star reviews seem to me like petty complaints from someone having a bad day.”
“I had a fantastic experience with **** Brothers today. Worked with ****** at the store on E 300 S. We were traveling through the area and had two tires damaged by local roads. They did everything you could ask to get the proper tires for our truck and get us back on the road. It was done in less than 3 hours. The entire crew was friendly, efficient and made a difficult moment disappear. We can not thank ****** and the staff in the service area enough for their help!!!Sincerely, ***************”
“Awesome shop, great people. Got me in and out for an emissions test fast. A few years ago they did an exhaust system for me and did a great job. Highly recommend this place!”
“This location is awesome. We had a flat and had to have the tire replaced. The tire we needed was not in stock, but they could order it for the next day. Chase, our technician, was informative and pleasant to deal with.
I forgot my drink mug and when we returned he had put it in the back until we came back. How many businesses would do that? Not many, that's for sure. This location will be our go-to place when in the Bountiful/Salt Lake area.”
“When Coys Wheel announced a while back that they were going to make an 8 Lug C20 Wheel, I just needed to know who was going to take my money. These wheels were definitely worth the wait. The 1 piece design looks awesome. USPS messed up the delivery and Coys assisted until we resolved the problem. I highly recommend these wheels and company.”
“These guys are absolutely amazing and professional! I trust and rely on these guys. If by chance you find yourself waiting their facilities are comfortable .”
“What amazing service. Driving along and my tire pressure sensor alerts me that my front tire is low. Lucky me whats to my right...Burt Brothers!! Pulled in to check my tire.right away JD approached me. Got me in a bay. The tech Kevin quickly spotted the culprit sent me to chill in the office and 10 min later my tire is fixed....for FREE! 15 min in and out. Best service EVER! I will be doing any and all maintenance with these guys. Every person i interacted with was friendly and smiling like they enjoyed their job. Says alot these days.”
“Always great service with a smile! Best tire shop in the valley. They educate you on tires when purchasing and are super great with any follow up service you need. Five stars ✨ ? ?”
“Lee and Mike were great. They kept me updated throughout the whole process. The service was quick and very well done. Thanks Big O for world class customer service.”
“Needed new tires and alignment was in area so I decided to stop in, The salesman whyatt went above and beyond to make our visit to this location worth while. Thank you for everything whyatt,totally happy with everything you helped me out with.”
“I had the privilege of working with Hanna when selling my vehicle. She was amazing to work with and we felt very comfortable completing the transaction. Great experience!”
“If my boyfriend were not my best friend, Costco would be. I have considered working at Costco before because I LOVE IT! The best service, selection and value...HANDS DOWN!”
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“Everyone I talked to at Burt Brothers was pleasant and helpful. The salesman even tweaked the price down slightly to match a tire I was considering because he said the more expensive tire was the right one for my vehicle and he wanted to make it happen for me. Thank you!”