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January 2024 by jakota walker
Skyler was very helpful in my search for the perfect car and kept me updated every step of the way with the delivery of my car. He and the rest of the crew at young ford made my car buying experience a dream!
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January 2024 by Automotive Resources
Super quick ordering and made the buying process simple. Everyone I dealt with from sales to finance made my decision to drive from out of state totally worth it!
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January 2024 by Callie Perkins
Very poor experience. The salesman and the GM gave conflicting information. The GM was very ignorant and very defensive when we asked questions about the carfax and price. We were told that if we paid cash for a vehicle that they would need to charge us more than if we financed because they get a kickback from the banks. It would be nice to have an honest dealership that would not try to take advantage of a cash paying customer. Will not be back and will not recommend to anyone!
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January 2024 by Kristi B
We have spent a silly amount of time in the service department over the past 3 or so years. With 5 vehicles and all of the service they require (oil changs, tires and way too many mechanical issues), we are unfortunately "regulars". Mark, Parker and Julian are always amazing to work with. They have taken very good care of us everytime.
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December 2023 by Karen Hickerson
Traveling from CO up to WA and we blew our transmission. The guys at Young Ford were amazing. BIG shoutout to Julian in the service department who kept us updated on what was happening and our timeframe and Casin our mechanic who did his magic and got the truck fixed up again. Easy to work with and very nice!! Recommend for sure!
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November 2023 by Sarah Gallegos
This has been the best vehicle purchase experience I have ever had at a dealership. I worked with Dane and Trace to find a very specific vehicle for my job. I also had never purchased a vehicle without a cosigner in the past. Dane worked diligently to find me a vehicle that met my needs, wants, and budget. I can't iterate enough how specific my needs were, and how low my budget was as well. Dane was looking into all locations he could for me to find what I needed, and when I said I didn't want a certain vehicle (even if it was just a color I didn't like) he understood and just continued to look for something more specific to my needs. Trace was very helpful during the buying process as well. When it came time to sign papers it was pretty late in the day. Trace was super friendly, helpful, and kind while I signed papers and completed my test drive. Young also gave some free maintenance on my used car which is a plus. Every time they called to schedule me in, or did maintenance on my vehicle they were quick, friendly, and honest. Also, the lady that works in the maintenance area is a total sweetheart. I would work with these guys again, and absolutely plan to. I know Young is a larger dealership company, but you don't feel that way working with these guys. They make you feel like part of the family. I always recommend Young Ford Brigham to anyone looking to purchase a vehicle. Thanks you guys!(This purchase was made over a year ago)
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November 2023 by Riley Roberts
So grateful!I was broken down near Tremonton with below freezing temps. Fuel pump issue.They delivered the only high pressure fuel pump in the state of Utah directly to me.This was all after hours and all service techs were off work. A salesman drove the wrong direction from home to get me the part only in hopes it would get me on the road again.Thank you so much for kind actions!
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November 2023 by Kel
Took my truck in to have the power folding mirrors looked at. Week later I had not heard from them so I called. They said your oil is changed sorry we didn't call come and get it. I went in and straightened everything out. Week later they still had no idea why my truck was in there and could not find my trucks clipboard with the notes. Not kidding. I grabbed my keys and took my truck. Got a free oil change out of it anyway. I'll buy a chevy next time and just go to hansen chev.Their service department schedulers somehow got their heads stuck up their a#!.
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October 2023 by Matteo De La Torre
I was given a price online and through a phone call had set up an appointment. Once I arrived the sales man was very slimy and lied to me about the vehicle being available and very aggressively steered me towards a used one. He then proceeded to tell me that the used vehicle with visible flaws and 40k miles was being sold for 20k over its original stickers price. I decided to leave and then he said the car I originally went to look at was available out of nowhere and that the price would be 10k over sticker. I showed him the email confirming the price of the vehicle and he began to basically call me a dumb and that it was a mistake giving me a plethora of excuses. Then I left. I have worked for dealerships and been to many but personally I have never been treated like that. I worry that these people are trying their hardest to take advantage of people. Very ironic that the reason dealerships exist is to prevent a manufacture from being shady and to help people from being taken advantage of.
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October 2023 by Carson Breipohl
Robert and the team at Young Ford did a great job. I bought our new vehicle over the phone and they did a great job of helping with questions and other information about the vehicle. No pressure on any extra products and even got a couple free hats.
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September 2023 by Jeremy pritchett
Bradlee and Brett did an amazing job getting the vehicle for me. I did not feel pressure to buy. They gave me a number of options for the truck I was looking for. They made it easy to get financing. The shortest amount of time I spent buying a vehicle. Happy owner of a used 2022 Ford F-350. Thank you, Young Ford Brigham.
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September 2023 by Drew Watterson
Service guys are always amazing. But the true hero is Anita in service parts. Handing out snacks and drink while you wait. Offering hot chocolate. When you check out she explains everything and makes sure you’re taken care of.
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September 2023 by Zach Watson
I recently had the pleasure of purchasing a used car from Cord Jones at the Young Ford dealership in Brigham city, and I couldn’t be happier with my experience. From start to finish, Cord’s professionalism and commitment to customer satisfaction were truly outstanding.The car I found was not only in excellent condition but also priced at an incredible deal. Cord went above and beyond to make sure I had all the information I needed about the vehicle’s history and features, and he patiently answered all my questions. He made the entire buying process smooth and stress-free.What really impressed me was Cord’s honesty and transparency. He didn’t push me into making a decision or try to upsell me on things I didn’t need. He genuinely cared about finding the right car for me, and it showed throughout our interactions.If you’re in the market for a new or used car and want a trustworthy, knowledgeable, and customer-oriented dealer, I highly recommend Cord Jones at the Young Ford dealership in Brigham city Thanks to him, I now have a fantastic car that fits both my needs and my budget.Overall, my experience with Cord Jones and the Ford dealership was exceptional, and I’m grateful for the great deal I got on my new-to-me car.Thank you, Cord, for your outstanding service and commitment to your customers!Sincerely,Zach Watson
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August 2023 by Nicholas Scheller
PLEASE consider this review before buying a new car from here!!! Giving them 2 stars because the finance guy was decent & genuine but the sales reps here are blasphemous. Not did it just take 4 hours to purchase the car on delivery day, but they were TERRIBLY pushy with adding $5,000 worth of accessories to the work order which none of it was asked for. This place is very shady, and doesn’t have people who genuinely care to give a proper experience when buying a BRAND NEW CAR. Now there was an older gentleman who helped us build the car prior to this day that was AMAZING that sales rep was stupendous to work with. However these other guys were a terrible experience. I don’t recommend you buy a car from this dealership if they’re the only ones that have the freaking car you want even…. Save yourself the disappointment. Consider other dealerships, because best believe I will.
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August 2023 by Cree Sweeten
Didn’t have a good experience was let down in so many ways from getting lied to, to getting talked behind my back in their employee room. They aren’t straight with you and give you the run around was there for 4 hours waiting because I called the “finance” guy out for being stupid. The Car we got wasn’t 100% was dirty, didn’t have stuff reset on the dash and wasn’t put back together properly after service and they don’t care.
