-
July 2020 by Dara Knibbs
My son and his wife have been trying to call this place for the last six weeks to pay for their storage but nobody answers the phone and nobody returns their calls. They had not been able to access their account online, neither.Finally, today they were able to access their account. Set Storage did not give them the promised discount on the second month's rent, charged them a late fee and Set Storage has changed them a lock out fee.Well, SET STORAGE, how is anybody supposed to pay any bill when YOU WON'T ANSWER AND WON'T RETURN ANY PHONE CALLS!!!
-
February 2020 by Kristie Acker
We found ourselves in dire need of a storage unit on Sunday when we realized that we wouldn’t be able to fit all of our stuff in our vehicles for our move out of state. We were relieved to find a place with 24 hour access that we could use. It processed our payment, we loaded everything up to take over and the passcode in the email we got didn’t work. There is not a number available to tenants for “emergency “ help outside of the typical business hours. This delayed our trip for HOURS as we were forced to find temporary storage until we were able call the company to figure out the issue with the code.
-
February 2020 by CJ
I have mixed feelings. The unit we rented was great, very large and clean. The price is also fantastic for what you get. The online reservation was easy, and I was able to do the check-in over the phone--the process itself was pretty slick. The lady was helpful and friendly.
-
February 2020 by Ryan Olsen
The security between storage units is really weak there is a real thin piece of sheet rock that's not even screwed down all that good. You shouldn't be able to go through the wall into someone else storage unit. Especially paying 65 a month for a 10*10
-
November 2019 by chantel lawrence
There is a small leak in the roof, but other than that there doesn't seem to be any problems. The move in was easy, the people in the office were nice. All in all, a good experience.
-
July 2019 by Jimmy Tello
just parked there . to walk somewhere.
-
December 2018 by Mouseie Guerrero
My name is esperanza an my ex rented from them an when he told me he was not going to pay the storage bill any more they where nice enough to help me down grade from my ex's unit to a smaller one that works for me an cheeper as well
-
November 2018 by DUSTIN HORE
The bay i rented before was bigger then the one im renting now and it was cheaper
-
September 2018 by jrspicci
My name is Frank Spicci and I rent a 13'x28' unit from Set Storage in Brigham City Utah. They are very easy to work with, with everything being done electronically. I also like how I can go early and late when it's not easy for me to get there mid day. The prices are reasonable and the customer service reps are very pleasant. I'll be with them for a while. Highly recommended!!
-
June 2018 by Deon Mckean
Excellent customer service, employee helpful and professional.
-
June 2018 by Devante Cartwright
Neve had a problem here. Great prices and large units.
-
February 2018 by Cami Coy
Set Storage was so easy to get a hold of and great to work with. Helpful and kind employees helped me to get a unit very quickly and easily. Good price too!
-
September 2017 by Rich G
Older facility in Brigham City, but managed well. They are making improvements to the units as well. Nice
-
June 2017 by Kenzie H. Harrington
Set Storage is in a convenient location, across the street from the Sheriffs department, they have helpful staff and offer fair prices. Great for someone like me who cannot necessarily pay top dollar for a storage unit but still has a storage need. They have made improvements to give tenants added peace of mind. Thanks for your help, Set Storage!
-
June 2017 by miranda kizziar
This place is horrible! Never ever put your stuff here! My belongings are being held hostage! No one will give me a code and I am totally up to date! They have raised my rate 50 dollars in a year without notice! I can never get ahold of anyone! And when I do they do t know who is in charge! Everything I own is in this unit! Never ever rent here!
