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“I'm a facilities manager with 6 buildings of various ages. M-One is the only plumbing supply shop I've ever needed to stop by or call. They're extremely knowledgeable and friendly. It's always nice to pay them a visit.”
“Best organized nuts and bolts section I've ever seen not on the www. Needed an SS carriage bolt specific length - they seemed to have everything. And SUPER helpful dude helped me find it!!”
“I went there for a special nut.Bryan is a very special ,very intelligent manager.Bryan is a professional. I was amazed how fast and knowledgeable he is.Bryan is super friendly, a very special human being,thank you, Ace, for having such a great ?? person”
“I've never seen a store help a customer as well as these guys did. Long story short, my tools got stolen and after calling to seven different ace hardware stores these guys not only had what I needed but gathered it on hold till I made it there a few hours later. They then proceeded to assist me furth to even look for matching screws that could piece together one tool that was broke.
If any store deserves to make it in an economy as we're currently in. It's this store. Thank you to all those that assisted me yesterday and even today. Your efforts did not go unnoticed.”
“Excellent customer service from a very nice woman named Shelly at the front register. Shelly chased after a gentleman who left one of his project pieces on the counter and assisted me in getting a Sutherlands sign card that has benefits for customers. Shelly also had all the popcorn already bagged and ready to go for customers.Excellent work Shelly!”
“I shop at this Ace location all the time. It’s fairly close to my house and it’s in a great location I think. It’s always maintained well and I’m greeted EVERY time I’m in here and asked if I need help. The guys that work here are knowledgeable and nice. They have a Traeger section for my fellow BBQ enthusiasts, a pretty good sprinkler section, paint section, key making station to name a few. They always send me on my way with a coupon for $5 when I’m done shopping to save me some money the next time I’m in. They carry a lot of electric power tools on top of gas powered tools. Prices are competitive as well.”
“Nice to have a hardware store in the North Salt Lake/Woods Cross/Bountiful area. Thankfully, it's so close. One can find just about everything there. From time to time, there are sales and clearance items that are great deals. It's tucked away behind Kneader's and Apollo Burger.”
“Customer service was a five star. I wish I could remember the name of the person who helped me. This is not the cheapest place I've shopped, but the quality was great. I've always found what I need here, even random things like specific lengths and thickness of rope or chain.”
“I love this place. I had been searching for a great selection of cabinet hardware (big box stores had terrible options) when I wanted an updated look in my kitchen and i stumbled upon this gem and have since recommended it to everyone i hear is refinishing their kitchens and baths or wanting a refresh. It’s also a small family-run business and the owners are so nice. Not to mention the have a play-corner for kids. Come! You will not be disappointed!”
“We recently purchased new exterior doors from Colonial. The doors fit perfectly and are beautiful. Justin and Brett were great to work with. We will return when we have another home improvement project.”
“Stopped in real quick needing a replacement nut and bolt for my car. I was struggling to find the exact one needed. Anyone who has looked for a specialty nut/bolt knows the struggle. Rich came over and was extremely quick and helpful. He even ensured that it would be a good replacement instead of letting me grab and go.
Rich is a great example of great customer service!
Shout out to all the other workers as well they are always great!”
“I work here, so I'll be genuine. Remember, we are human too; we have bad days, get bad news, and sometimes just want to be somewhere else. We are here to help you with your projects, so please be kind, or at least civil.”
“One of the best secrets about Ace is that they sell local honey from Taylor Honey in Santa Clara. I've had a few jars of it and each batch is different. The last batch I had was very dark amber in color. This one is lighter and is from orange blossoms. Can't wait to try it.”
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“I go to this store often. Marla is always very kind! I hope the management takes some comments posted earlier, with a grain of salt, or take into consideration the kind of person that would wish death on an employee's family. The content of his post alone deems it unworthy of any kind of consideration in my opinion. The kind of person that would wish death on someones family like that recent post, is likly a low life. It is likely that the employee probably stopped his children from doing some unacceptable, or possibly dangerous behavior. I doubt she said something to his family for no reason. Due to his poor writing skills, and lack of english grammar, the person that posted the disturbing, and unacceptable post, is lacking in education. He seems to be missing an acceptable upbringing as well.”