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February 2024 by Jovany Gaspar
I’m sorry if I misspelled your name, but I was helped by Tatyana and she was extremely polite and friendly. She even gave me some Valentines Day bags for my kids. Super thoughtful! The time and attention it took to make these characters on a ton of candy blew me away. Thank you Chase and Tatyana. Please give her praise and a raise!
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February 2024 by travis castillon
These guys are so difficult to work with, doesn’t matter if it’s personal or business banking. Take your business to a local bank or credit union!
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January 2024 by Matthew Owen
Worst bank you will ever use. Closed my account without notice, and I had to hound them to get the money back. Friends don't let friends bank with Chase.
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November 2023 by Tom Reese
My wife and I came in a few months ago to add her to our kids’ savings accounts. Whatever they did didn’t fully take because she still wasn’t on two of them. So we came in to try again and to add me to our oldest child’s checking account. After an hour of sitting in the office they weren’t able to accomplish any of this. We both work and it’s tough to find times where we’re both available and the bank is open. It’s crazy that after two hours of sitting in this branch we still can’t sort out this simple issue. They seemed more concerned about getting us to buy investments than actually solving our problem.
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November 2023 by Peter Mason
Avoid this bank! Will shut your account down when there is no fraudulent activity at all without any explanation. Best thing we did was leave Chase
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September 2023 by Christian Fuss
If you need to deal with chase go to another branch this one is incapable incompetent and unfriendly.
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July 2023 by Neyra Dayana Bastidas Rodriguez
My husband and I have had a bad experience, we went to cash a check and we had an act of racism because we were Hispanic.
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April 2023 by marika xydes
Sabra Phillips is totally awesome! We stopped in without an an appointment on a Saturday-knowing it was a long shot we would be able to see a banker. Sabra squeezed us in between appointments and helped us open a joint checking account! Professional, very knowledgeable and went out of her way to help us save money and avoid fees.
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November 2022 by Preston Ashton
Always great working with the staff at this bank. Usually visiting for business purposes and have always had a good experience.
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November 2022 by Alice Hatfield
Chelsea Chapman was awesome! Professional, courteous and spent the time I needed in order to help me set up a new checking account. Thank you!!!
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November 2022 by Clinton Andreason
If I could give them zero stars I would. They won't allow a religious freedom non profit organization to bank with them. They won't provide a reason. Take your money somewhere else. Pathetic financial institution!
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July 2022 by Sebastian Smith
Very unprofessional wire transfer experience. Wanted me to call and confirm wire details before he put anything in the system. When we got to confirm the wire transfer, he only confirmed the routing number and not the account number. Wire transfer was handled behind the counter with no sense of privacy. Very unprofessional customer service experience. I will not be returning.
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February 2022 by Rain Motz
As someone who use to work at a bank, all I can say is WOW. The tellers were counting out cash to customers so loud I could hear them all the way across the branch. Saying things like “Do you want this all in 100 dollar bills?”Safety issue much?Then, the ever so lovely woman who we needed to open an account walks up to us and said “sorry.. we close at 2pm today.”It was 12:00….. & we got there at 11:30.She then encouraged us to just open the accounts online ourselves so we can leave.well we can’t open a joint account online sooooooooooooo. ???She just seemed SO BOTHERED by us I just wanted to scream.They also sent another customer away telling them it would be atleast an 1.5 hour wait until the lady was done opening our SINGULAR JOINT ACCOUNT. I don’t need my MBA to tell me that’s just bad business. lol
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September 2021 by Brian Curtis
Called customer service no less that 8 times today and got disconnected then when account is locked “for security reasons “ they put you on hold for 45 minutes just to tell you that you have to go into a branch to get the account unlocked. Worst ever customer service will be closing my account which I’ve had over 20 years
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June 2021 by Alef Kuhl
Closed my account because Chelsea was asking me for my full social security number to change my address? I could change on my phone, but I needed signed by somebody. Even knowing I said the last 4 digits, who casually walks around with Ssn or need it to change address. Hard time over nothing. IF YOU ARENT MAKE MY LIFE EASIER TO HAVE MY MONEY THERE, THEN WHY ARE YOU GUYS HERE FOR ?
