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November 2023 by MICHAEL LOVERIDGE
Very friendly service, and usually are very short lines. Great CD rates!
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November 2023 by Alec Pinnock
Great employees here! Austin and Parker were super helpful and willing to answer all the questions I had! I'd definitely hire those 2 if I ran a business
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August 2023 by Patrice Steorts
I was just trying to deposit a check on my dad‘s account with America First Credit Union. I have his name address phone number, but they refused to let me deposit a check onto his account that I am not on without his full account number or Social Security number I work at another local, financial institution, and having me have that information is very sensitive. I cannot believe that they would not let me deposit this check for him. Exactly why I left America First years ago. Horrible customer service.
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August 2023 by Tony Reece
I really like Utah First Credit Union but hate the junk mail. Especially when the envelope has IMPORTANT PLEASE OPEN IMMEDIATELY and it is just an offer for life insurance. That is misleading..after all, how do you know what’s important in anyone else’s World? In the future, try this: MUST SEE LIFE INSURANCE OFFER EXCLUSIVELY FOR MEMBERS.
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June 2023 by Molisa Burch
"I recently visited the America First Credit Union in Bountiful by Big O Tires and was extremely pleased with my experience. The staff provided prompt service with great attention and care, which made my transaction much easier and smoother. Overall, I highly recommend America First Credit Union for anyone who wants to experience excellent customer service and a friendly atmosphere."
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April 2023 by Gordon Holbrook
I was very disappointed with the treatment that I received from this company. There are surrounding circumstances involved that they treated me very negatively. Less than one star rating in my book.
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April 2023 by Jeffrey Barton
One of the best credit unions around. Always great service.
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December 2022 by veatriz alequin
Great service.Kaeden and Madison were exceptional!
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June 2022 by Cindee Kiddle
I would leave 0 if I could the teller kourtland is awful. Hopefully you don’t get him next time.
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May 2022 by Fox Homes Utah
Multiple business and personal accounts for over 10 years at AFCU. Went into this branch for an easy need (sheet of checks) that i have done in the past. Teller told me she couldnt do what was asking because "the system doesnt allow it...a box of checks has to be ordered for it to allow me to print a sheet" Asked for a manger to override, he came out and was incredibly rude, seemed upset i would dare disturb him, and insisted i purchase the full case of 1000 checks (ive only used 5 in 10 yrs...no thx) in order to to accommodate request, i refused and asked again, he then told me he wished i wasnt a member there (ive never met him before) and i should just take my accounts elsewhere. He then told the teller to print one sheet out and she did it just fine, no override needed, so thats just a blantant lie to get up-sales on the dying revenue of boxes of checks. He then took the sheet of checks, tore off one, voided it, handed it me and shredded the rest, telling me it was to prevent fraud?? My ID can cash out 8 accounts in 5 mins but god forbid we dare get a few check from one account without it being fraudulent?? 100% lies.I have never been treated so poorly at any bank ever.
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March 2022 by Doug Allen
Great service, Jared has been extremely helpful to me!
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December 2021 by Arin A
Went to get an auto loan here. They had good rates but here is why I'm leaving 3 stars: the loan officer said they could rate match and since I had credit over 800, I would get 90 days no payment. Well, when we came to sign on it (48 hours after we requested the loan) they didn't have the correct rate on it. We had to go through hoops to get that fixed.My main frustration is that for some reason they didn't put on the loan 90 days no payments even though I qualified for it. I didn't realize this until after I had signed, so it was too late to do anything. Overall, their loan drafting skills were poor and it was very frustrating. Make sure they have everything correct because if they don't you're stuck.
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August 2021 by sarina ss
Went to get an auto loan here. They had good rates but here is why I'm leaving 3 stars: the loan officer said they could rate match and since I had credit over 800, I would get 90 days no payment. Well, when we came to sign on it (48 hours after we requested the loan) they didn't have the correct rate on it. We had to go through hoops to get that fixed.My main frustration is that for some reason they didn't put on the loan 90 days no payments even though I qualified for it. I didn't realize this until after I had signed, so it was too late to do anything. Overall, their loan drafting skills were poor and it was very frustrating. Make sure they have everything correct because if they don't you're stuck.
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August 2021 by Zoe Budge
Sat in the drive through waiting for help. They helped 6 other cars and didn’t talk to me once as I sat there. Eventually I just left as it was clear they weren’t going to help me.
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August 2021 by Rick Sheldon
Every month I come in to deposit money into a member's account today I was told I could not do that without the members account number or Social Security number. Every month for the past year I deposit the money take me to his account by giving the teller his name and his current address. I closed my account in the past due to having my pin taken Away by American first was told I could never get my PIN back therefore I cannot use my checking account for ANY purchases. I recommend mountain America 100% welcomed me with open arms with even a credit account limit of 1000 when American first only allowed 300 for me.