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October 2023 by Tiffani W.
Took my truck in to get the Ac fixed. And they replaced. Lines or something. We were on our way to pick it up. Got there and they said the seal on compressor had blown. So we had them replace the compressor. Then we paid brought the truck home and with in 3 days the ac wasn't blowing cold any longer. Took it back and they say we have a bad fan clutch. Our truck has never had any over heating issues. But after my husband and brother looked at it for 5 minutes there is a hole in the condenser. And the ac compressor wasn't even plugged in. Will never go back and will never refer anyone to this place!!!! Very unhappy.
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September 2023 by Coleman steeve
16 F350 6.7 dieselOh boy, where do I begin.. I'm actually really sad about this because I did really like these guys until now. I believe they are so busy that they just dont care if they lose clients. (Just my opinion) Tanners replaced my entire A/C system and radiator(because they said it was leaking, now looking back, I don't think that was true), which requires the engine fan to be removed. In doing so, they damaged the fan clutch and the water pump, and Ford repair costs? 2300 bucks. Yes, they use an air hammer to get the fan off, but it has to be done right, or it will ruin the clutch and pump, which it did. Nicely called Tanners after Ford gave us this info and and they stated, "No, bring the truck here so I can show you what Ford thinks is destroyed." btw I brang the truck to them just before this to have them look at why the fan is stuck on, after all day long without my truck, they called and said nothing is wrong, the fan is doing what it's supposed too. Uh... ok, the fan is supposed to be on every time I drive it all day? "Yep." That's when I took it to Ford. These guys made a mistake and wouldn't own up to it. After being a loyal customer and paying almost 3 thousand dollars, that was very disappointing. I was always nice when I called about this as well. I would suggest going elsewhere.
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April 2023 by Corban Cooper
Brought a 2012 Hyundai Sonata fleet vehicle to Tanners for a second opinion. They got us a quote right away and a repair price half as much as a nearby tire & oil shop gave. Korbin Tanner, the technician, was great to work with, was friendly and communicated well. The facility is clean and easy to get to. Of foremost importance, the car works again!
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February 2023 by Samuel J. A.
Took in my vehicle for A/C repair and a week later had car back with A/C still not working. Told me I would have to go to the dealership? Fancy signs don't make good repair work. last time I go here.
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December 2022 by Jason H.
Not good. Better off going to a regular mechanic shop. We love Major League Auto and Mike's High Torque they can do better work and close by.
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October 2022 by Adventures with Jecobi and More
I needed a heater core replaced. Receptionist is awesome they got it fixed in a timely manner but I’m missing plastic my dash is cracked in three spots and has a giant chunk of the dash Is broken off
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October 2022 by Luke Wurtz
Terrible experience. Left my car for five hours, and was told I destroyed the AC and it costs $1500 to fix? First off, they called my Corolla a "Camry"? So much for trained professionals. They didn't even check the engine filter, which I just replaced and it fixed the AC. Would not recommend for anyone who values their time or their own knowledge.
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October 2022 by Jackson Measles
I wanted to give these guys my business but the receptionist wouldn’t give me the time of day and then hung up.
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August 2022 by Ethan Cash
Don't take your intercooler here to get cleaned, I shook metal out after words
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August 2022 by Chayce Fairbanks
I was recommended to Tanner’s Radiator after a turbo went on my Cummins. I was told it would be around 65 bucks and it would be done in around a week. This was great because I am self employed and need this truck for work. 2 weeks later after me calling in asking for updates and it still not being done I am told it’s done and will coast $123.34. I didn’t fight it at all cuz at this point I just wanted to be back to work. Got every put back together and the truck went 2 days before I started having problems with it and blow by something I didn’t have before or even right after everything was reinstalled. I started pulling everything off and couldn’t find anything. I started shaking the intercooler and a bunch of large metal chucks where coming out. I came to him (Dave) the owner to see if he can help or do anything. He was vary defensive saying there is no way that it could have been in there and that he cleans them. I grabbed the intercooler and shook out two more large pieces right in front of him. I asked for a refund and was denied that as well. I would not recommend this place to anyone. Hope they will own up to there mistakes before small claims court.
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August 2022 by Justin Fairbanks
Terrible company loves to try to take advantage of who ever they can and not own up to when they mess up
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July 2022 by celine skibicki
If you want to spend a lot of money on replacing your ac compressor, this is the place for you. They tried to charge me $1500. On a positive note, they will do a free diagnostic test.
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June 2022 by Val Walker
Let me first say, that I have done business with Tanners for 50 plus years. Myself, my father, and his business had a lot of work done, with Ken, back through the 50s, 60s etc. Have had some work done in the 2000s, but not as much as back in the "day". Have had some work done by Kens' son David, and have been satisfied. Stopped in today, hoping to get some questions answered. Just needed a few minutes of time, from an AC expert. Would have been happy to have paid for that few minutes of time. Could not even get past the receptionist, could not even really get the time of day from them. There was a time when loyalty, and longevity, with a business, counted for something. That time has past. Will be looking for a new AC repair shop.
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May 2022 by Carisa H.
They have FREE estimates.... Who does that anymore? They explained they wanted the car dropped off in the morning and they would call a couple hours later with the estimate. Then if the estimate was approved they would work on it in the afternoon. The whole process went exactly as explained, they have free estimates and we're overall cheaper than anywhere else.
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November 2021 by Evie Peterson
I’ve been multiple times and each time Korbin was there to help. He’s always super cheerful and kind and helpful. 10/10 would recommend:)
