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November 2024 by Leslie Trosper
These beautiful flowers were sent from someone calling from North Dakota. They were sent as sympathy flowers on October 18th, the second picture is from October 31st, 13 days later. Still beautiful. Amazing.
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October 2024 by M W
Good luck getting an honest answer from anyone at either location! I ordered flowers for a friend who was having a bad day on Tuesday Oct 22 and she NEVER received them. I live in Nebraska so of course I made follow up calls bc I was trying to surprise her and she never said anything. I was actually told it would be for same day. Ok no big deal, maybe the next? Never got a confirmation call back or text. I had to call AGAIN and got a very vague answer about my order and also lied to. I was told the next day (Thursday) she would receive them. Ok fine. Nope never showed up! Ok great now I'm really annoyed this has become more of a hassle than anything. I wanted to keep the purchase local but apparently I should've just used 1800 flowers. I spoke w two different employees I have all the texts I would love for the owner to reach out about this dumpster fire and how ridiculous this became. Zero customer service was met during the process. Someone tried to do damage control after the fact. Until I get a full refund, use another company people! Don't waste your time here.
In response to the owner:
Whatever information you were given isn't true. The address actually given was correct, but ok 1 block over, same company. If it was TRULY delivered it could've been left there. The building is a federal building, you do not need a suite number, even though one WAS provided. All deliveries are handed to security. They also would've asked who its for, they know her and would've taken it. Whoever I spoke with- I was understanding and said even if she got them by the end of the week that was OK. Your people never made the order nor did they deliver. Please do not try to minimize this as if the ball wasn't dropped here. I asked before I placed the order if the address was ok and she said yes. Same day delivery ok; yes. I spoke with one young lady that was very kind and helpful while your manager at the Salt Lake location was short, brief and not helpful. I gave your people the recipient's # and asked to figure out something with her and again your "manager" was going to reach out on that Friday, never did. Saturday my friend called the main location and no one knew anything about her order. It's sad that people have to resort to a GOOGLE review to get any sort of resolution. I just wanted a refund and a sincere apology. I like how you are putting it on me and the wrong address though. Still waiting for that refund to hit :)
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October 2024 by Anderson & Sons Mortuary
Great custom service. I called in today for a service that is for tonight and the flowers are amazing.
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October 2024 by Bryan Cowley
Delivered on time and they look stunning! My sweetheart loves them!
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October 2024 by Jessica Sayles
Wonderful service! They were able to get our order to the funeral home the very same day and they had many options to choose from. Highly recommend!
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October 2024 by Jack Gilbert
Speedy delivery, looked better than the photo!
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October 2024 by Magen C
Beautiful corsage and boutonniere until we pulled them out of the packaging and they fell apart. For $60 I would have expected more.
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October 2024 by Jay Franson
Beautiful - excellent service - assistance was appreciated. Thankyoi
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September 2024 by Joshua Brookbank
Flowers looked great, website ordering was very seamless and simple to navigate. I received a delivery confirmation. Great experience, my wife loved her flowers.
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September 2024 by Les Oswald
The anniversary bouquet was perfect. Thank you.
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September 2024 by Heidi Johnson
My SIL loved the flowers. Every thing went as it should! Thank you for the great service.
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September 2024 by Sharon Avila
Such a sweet arrangement! Beautiful, would definitely recommend!
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September 2024 by Emily Swan
Beautiful flowers. Delivered as instructed.I appreciate the communication via text. Thank you.
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July 2024 by Shaunna Boothe
We've used them twice in the past couple of weeks for funerals and they've done a great job! The flowers have been gorgeous.
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June 2024 by stephanie monteith
Beautiful arrangement! Loved it!❤️?
