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October 2023 by Jesse Kissee
Purchased a 2022 Tesla model X from them. I forgot to get the carfax report. I didn't think I needed to as they seem to be a reputable dealership. I found out that it had been in a front-end collision because the car saved the dash cam footage to the car instead of the USB drive. It only does this if it detects the airbags are deployed. I then ran a carfax and saw it is on there. I'm not really happy they they didn't disclose this information to me.Other than that, they're easy to work with.
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September 2023 by Matty Bryant
It's been a long time since we have purchased a vehicle from a dealership, and there is always that nervousness of "what are they going to try to push" or talk me into our charge me extra for etc. None of that was the case with PMR auto. They were ready going, not pushy on the least way, and very friendly and approachable. As soon as we walked in we mentioned the vehicle we were looking at, we going out online first. Alanna went and got the hey and asked if we wanted to test drive. We did and liked the car so much we wanted to buy. That was the best part. Instead of hours or filling out paperwork and waiting, like our previous experience, it was quick and painless.The next morning we noticed the headlight was out and there was a gouge in one of the tires. I reached out and they were super friendly, apologized, set up the appointments to get them both fixed and took care of the whole thing. Such a great experience and people to work with.
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September 2023 by Percy Pike
Really enjoyed working with the guys at PMR auto. Dean and his brother who are in charge are both very friendly, personable, honest, and fair. After buying our van, a few days later the van had minor engine problems and one of the sliding doors stopped working. I informed Dean and he had it taken it to their repair guy free of charge for us, even though he wasn’t legally obligated to do so. I was very impressed by their integrity. I highly recommend doing business with these fine people.
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August 2023 by Adam Radel
Dean was great to work with! Fair prices, no pressure, great atmosphere. We were in and out in an hour. An excellent experience. I will reccomend to friends and family for sure.
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August 2023 by Marshall McKinnon
We bought our Honda Odyssey here and will buy our next car here too. The team was chill and helpful. They laid it out straight for me and weren't angling for anything. I really liked that.
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August 2023 by The Ustach Kitchen Table
We bought a car from them 2 years ago. Has had multiple transmission and electrical problems. We are in the process of trying to sell the vehicle now and are being told by other dealerships the vehicle had structural damage 5 months prior to us purchasing it. No mention of this at time of sale. Nor was there any information on the CarFax that PMR auto gave us. Would not recommend purchasing a vehicle from this dealership.
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July 2023 by Karla Valenzuela
Don’t buy a car here!!My engine light turned on after 3 weeks. They told me the car had zero mechanical problems, mentioned a mechanic had inspected it too. They’ll do minor fixes, enough to get it sold then it breaks down on you!
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July 2023 by David Broadhead
Bought a 4Runner from them. Communication was good, they even sent me pictures of the frame as requested from a shop lift.There was some damage to the roof that they said they’d fix after I bought it. To be honest I was expecting it then to find some shop to just do a cheap fix but it looks great!They made the buying process super easy and transparent compared to other dealers I was working with (guys like alpine overland who was just rude or another place trying to sell me a totally rusted out frame).5 stars for these guys
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April 2023 by Vinny Kona
Despite their easy going appearance and welcoming office, I would highly recommend not buying from PMR Auto. They don't sell complete lemons but they aren't honest about the condition of their vehicles and withhold pertinent information.PMR Auto is nothing more than 2 brothers conning innocent people. They intentionally withheld information that has since resulted in more than $2,000 in repairs.DO NOT BUY FROM THESE CONS. And no, I will not reveal who I am or divulge any info for you to use to determine my identity as you so plainly do in your responses. Be better.
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March 2023 by Blue A.
Despite their easy going appearance and welcoming office, they are just crooks. They aren't honest about the condition of their vehicles and withhold pertinent information.PMR Auto is nothing more than 2 brothers conning innocent people. They intentionally withheld information that has since resulted in more than $2,000 in repairs.DO NOT BUY FROM THESE CONS. And no, I will not reveal who I am or divulge any info for you to use to determine my identity as you so plainly do in your responses.
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February 2023 by Joe Hauptman
The guy is a straight shooter. Very direct, traded in my vehicle because he really did offer a fair price for the amount of effort I would need to sell it.I went down to buy one car and left with another that was better for us.
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January 2023 by Joanne Dailey
Shopped for weeks for my new Tesla. Alanna was so patient with all my questions. Amazing price and they even included all the charging cables and adapters that other dealerships were charging over $600 for! Highly recommend! I LOVE IT!
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November 2022 by Ian Steenblock
Bought a Jeep from this place. They told me it had been checked out by the Jeep dealer nearby and that it was mechanically sound. Within a week I got check engine lights indicating transmission issues; the mechanic I took it to told me the transmission fluid and filter were incredibly dirty, in dire need of replacement. I paid the $220 fee to service the transmission, but continued to have issues, so I took it to a transmission expert. The specialist I took it to recommended a transmission rebuild for $3400! And that's not even including the coolant leaks causing burnt coolant to smoke out of the engine hood after long drives.PMR did offer me a competitive trade in value for my vehicle, and I thought the vehicle I was purchasing was competitively priced. That was a positive aspect of my experience.EDIT: Brad called me concerned with the issues I expressed in my review. My initial review was probably too harsh. During the sales process, I felt very at ease with Brad. I never felt like he was pushing me into something, and I don't believe they were aware of the issues that began to appear with the Jeep after I bought it.If you plan to buy a vehicle from PMR, I would highly recommend having a mechanic you trust inspect the vehicle BEFORE you close a deal. They have a cool selection and they are easy to talk to and work with. I think other people have had better experiences here, and I hope if you opt to do business with PMR, your experience is better than mine. I wouldn't write them off, but proceed with caution.
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November 2022 by Rachelle Riley
Travelled over 8 hrs to purchase a Tesla which was a little nerve racking. This was by far the best car buying experience I've ever had. 5 Star Service. Thanks Dean.
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November 2022 by Jason Barron
Caution for those buying a Tesla... I wouldn't recommend purchasing from this dealer. They advertised the Tesla had the Full Self-Driving package ($15k) but when I checked myself it was NOT included and they wouldn't adjust the price.After purchasing the vehicle I tried to transfer ownership to me (following their exact instructions after I received the plates), but because the Tesla was purchased at an auction, the VIN number was locked and would not allow me to transfer ownership without going through Tesla directly and having features removed including the premium connectivity ($120/year value).I don't think they are intentionally trying to scam people, but there is an obvious lack of understanding specifically around Teslas which is costly to customers. Lesson learned.
