Doug Smith Kia, located in American Fork, Utah, has been dedicated to providing outstanding service for over 40 years. The dealership aims to treat customers the way they wish to be treated, which has been a key to their success in serving buyers from Provo to Salt Lake City. Reviews from customers highlight the friendly and helpful staff, with particular praise for team members who made the car-buying experience smooth and enjoyable. Many customers appreciated the kindness and professionalism of the sales and service teams, who were attentive to their needs and provided clear communication throughout the process. The dealership is recognized for its knowledgeable staff, including salespeople and finance experts who ensure customers receive great interest rates and answers to all their questions. The transparency and lack of pressure during sales contribute to a trusting atmosphere, making the experience less stressful. Customers also appreciated assistance with technology, such as setting up the Kia Connect app. Overall, Doug Smith Kia is recommended for its exceptional customer service and commitment to making car buying a pleasant journey.
Big thanks to Eli at Dough Smith Kia for helping me purchase my dream vehicle, a 2026 Kia Sportage. Eli was supper attentive and made me feel comfortable during my test drive. Eli and the finance team did an awesome job making my Christmas dreams come true!
December 2025
They were great to deal with and had the best prices
December 2025
The vehicle is awesome and both Aaron and Swan were awesome to work with!
