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November 2023 by Tex Bond
While the service was good and the staff was friendly and VERY thorough, if your in a time crunch my advice is dont be and take a number, a simple oil change took just over an hour to have done with only 1 car ahead of me. Glad they checked other things but its just an oil change not 100 point inspection.
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June 2023 by On Guard
I had a flat tire over at the adjacent gas station and they helped me without hesitation or hassle. I really appreciated their entire team for assisting eventhough they were busy assisting other paying customers - somehow they still made away and left me in a better position than what they found me. Thanks to Trey and his teamService: Tires
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May 2023 by J.w Hoover Jr.
It went good. I have no complaintsThe people their were nice and helpful.
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April 2023 by G Castro
I had a brake fluid leak and it was a scary situation with the brakes not working properly. Both Terry and Amy were so kind, honest and reassuring. They repaired my car. I felt great using their business and want everyone to know what a great job they did!
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April 2023 by Erick Cervantes
personal are rude and slow make me wait for forty min nobody talk to me , they take first a good looking girl before me even i was ther after her . maybe because im Spanic i dont know but thats not Bueno !
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March 2023 by Jessica Babcock - Realtor
When we lived in Wylie, this was the only service place that my husband would take our cars to get worked on. Whether it be repairs, or an oil change, staff is very friendly, and the owner is very nice and reasonable. Even though we now live in Fate, we still drive there for car services.Service: Oil change
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March 2023 by Andrew Jones
Honest, reliable, thorough, efficient. An outstanding business. I have entrusted Trey Ellis and his team with my vehicles for nearly 15 years and highly recommend Wylie Kwik Kar to anyone.Services: Air & cabin filter replacement
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March 2023 by Marilyn Vanmeter
Had an oil change and state inspection. Had my car there for 3 1/2 hours!Very unprofessional! Customer service /management is really bad!The service techs were very friendly!Service: Oil change
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February 2023 by Jennifer Zerangue
Short version - Long time customer but never returning after they caused damage, refused to admit it, accused my family of causing the damage, and charged an outrageous fee in the end.Full story... I've been bringing our cars here for well over a decade and have never had complaints. Prices did seem high, but I stayed with them because I thought they were trustworthy and provided good service.My son now has training and certification in car repair, so we asked him to do oil changes on 2 of our cars. After he looked under the 1st car, he told me never to go back again because the drain plug was rounded. It could only have happened at Kwik Kar because no one else has changed oil in that car since we've had it (5+ years).He then tried to get it unstuck but couldn't, so I called the shop to ask if there's something they could do. The guy I talked to thought I was saying that my son had rounded the plug, but I informed him that my son had found it in that condition. I was told I could bring it in and they'd see what they could do, and if I brought my oil in, the cost would be $50. I reminded him that they had caused the problem but he said just bring it in and they'd look at it.When I got there, he recognized me (I really have been in there a lot) and said they'd take a look. I told him that the oil, oil filter, and gasket were in the car.After a long wait, he called me to the desk to show me the part and again said something about my son doing it, and again I corrected him.I assumed there might be a small charge at that point but was shocked when I was told that the cost would be $65. I objected but was told that's their regular price for an oil change if you bring your own oil (& filter and gasket?). I explained that I wouldn't have come in if they hadn't messed up the plug, and the only concession offered was a coupon discount of $10.When I told the woman that I thought there would be some goodwill offered for a longtime customer, she basically said oh well and made a point to say that my son's not an expert but they are. (I hadn't mentioned that he's trained and certified and no one asked - he's not a first timer for oil changes, just the 1st time on our cars.)I told her I would pay but wouldn't be coming back, and she said ok. Even with other customers in the waiting area hearing this exchange.My family owns several cars (large family, multiple drivers), and we've been in frequently for inspections and oil changes over the years. But they don't seem to need my business enough to try to ensure that I'd return. Must be nice.Side note: I mentioned my experience to 2 friends that afternoon and didn't know they were customers. They both said they won't be returning now either. If Kwik Kar had tried to make things right, I would have continued to go for inspections and maybe even oil changes when my son wasn't available, and they would have kept the 2 additional customers as well.
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January 2023 by Kimberly I.
THE WORST PLACE EVER. they messed up my car and it was just an oil change. don't go there. they will lie and say it's not there fault. They even left a party the used just sitting in the roof of my car! THE WORST PLACE EVER. had to tow my car to a different place and it's still not fix after 3-4 weeks. Don't go!
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January 2023 by Stacey Carr
Honest, fair pricing, good coupons/discounts, great customer service and trustworthy. This is my preferred auto maintenance and repair shop/location.Services: Auto engine diagnostic
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January 2023 by norris family
Complete ripp off charged me $86.00 for a oil change claimed it was synthetic oil lol to make things worst the full service oil change doesn't come with topping off any other fluids tried to charge me a additional $10.00 to put antifreeze in my car.stay away from these crooks
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October 2022 by Rocinda Barnor
They save my life fixing my car. The owner and his son are such caring people in the world.Great integrity and honest company. My grown kids and my best friend Jerry and Debbie Marshall used them too!I recommend them 100#My name is Dr. Rocinda Barnor
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October 2022 by Danny Rodriguez
Scammers!!! Beware!!! My girlfriend took her car for an alignment and they wanted to charge her over $6,000 worth of work using scare tactics. They told her her car could fall apart if she didn't do the work. Worst of all they charged her $60 and didn't end up doing the alignment. Stay away from this place.
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September 2022 by Adam Twarkowski
Used to be good for taking your cars now it’s long wait times and money grabs galore here. Didnt write down arrival time waited over 2:30 hours for a simple state inspection. Guy drive the truck hard around the turn because I pointed out that it was 2:30 hour wait… then proceeds to fail the inspection on window tint when the car was already registered by dealer. Will never bring my cars or recommend this place again. There’s a reason why you’re short staffed no one wants to work here anymore and honestly you’ll probably be losing more and more customers because of it. Peace out!
