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August 2024 by SP
This place always seems to be closed. Came in on a Saturday at 3pm and they are closed. Hours say open until 5pm Saturdays. Guy inside sitting at the desk refused to come to the door.
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August 2024 by Becky Tinney
If I could leave zero stsrs, I would. This place is NOT a post office. It shouldn't come up when you search for USPS locations. They can't do anything! Can't take pre-paid labels, they don't have the selection of stamps for different weights. They also close every day from 1p to 2p for lunch which isn't listed....but really it could be anytime, not consistently 1p to 2p so good luck if you do still decide to go here. Total waste. Won't go back again.
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June 2024 by vyannie nguyen
i come here to buy stamps and the girl working there is so sweet and helpful the times i've been there. didn't catch her name but she's super dope
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April 2024 by Julia Moses
I frequent this location multiple times a week to drop off packages for my husbands business. Every single time I walk in, Taylor and Brandi excitedly greet me and are eager to help. They are two wonderful humans and I really appreciate their friendly faces and smiles when I visit. This place does customer service right! I live equal distance from this location and the actual Wylie post office and I opt to go here every time because they make me feel welcome.
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January 2024 by Komal Kaur
Every single employee here has a serious attitude problem and makes me wonder who’s hiring these people. I’ve never received such terrible service from MULTIPLE people on MULTIPLE occasions and I’m not even being dramatic.I don’t expect anyone to put me on a pedestal, but the least you can say is hello to a customer? They don’t acknowledge you or say hi to anyone even when it’s your turn to get serviced. They also just grab your packages and assume what service you want done. And the rare time they do talk (when it’s not with each other and pretending you don’t even exist) they’re incredibly rude.The Caucasian lady with the bun only talks when she is flirting with the Caucasian guy that works there..other than that she doesn’t talk, look at you, or say ANYTHING. I only come here because it’s the closest to my house and I don’t want to go all the way to Wylie.
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January 2024 by Kumar Vaduganathan
Worst service in my life
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December 2023 by Bill Berthelot
Always very helpful and friendly service. You never have to wait very long.
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December 2023 by Rasmus Lillnor
Really good customer service and I came in only to mail a letter with tracking and was out under a minute very fast!
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October 2023 by Bill Jackson
Not a full service USPS location. Staff rudely told me to take my package to the main post office because this location doesn’t handle return services. If they display the USPS logo out front, then they should be able to process all USPS items. UPS had no issues taking my package, even though it wasn’t theirs.
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August 2023 by Yi Perez
The staff is very friendly and serves quickly.
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April 2023 by Ezedin Wangoria
I put a correct from and to address. My package returned to me(sender/to address). When I ask why it is because the position where I wrote to/from is not as there expectation. I have the correct destination address on the receipt and off course in their system but it doesn't matter. When I delivered the package I expect the person accepted it to verify these things before charging. I paid delivery plus insurance finally it returned to me instead of its destination. When I ask why it is because of the position where I wrote from and to even though the title says clearly FROM and TO. To my amazement I asked to re pay delivery plus insurance again. Unprofessional service.
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February 2023 by M Kisar
Very kind customer service. I came in to do a return which they couldn’t take. They saw I needed to tape my package up and even though they weren’t going to make any money on me, they gave me tape and let me know where to go to drop off my package. Thanks guys!
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August 2022 by Prasanna R
They don’t seem to care much about customer service. The front counter employees looked annoyed upon my arrival inside the office. I recommend going to the one at Wylie.
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July 2022 by Jody F.
I stopped this morning to get stamps and never in million years expected to be called a stupid idiot and told to get the hell out of the store. I, along with another woman stood there in shock that I was being talked to this way. I asked his name and he responded name is "way smarter than you" than told me to get out again. This person needs to be fired for talking to customers the way he talked to me. Unacceptable behavior from anyone. WOW
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June 2022 by Jenny Rajan
Lack of customer service to its finest! I’ve never had issues with the main office, but these guys are super rude and unprofessional! I dropped off my package to post on Tuesday and still hasn’t been dropped off. What a waste of time. Will be never returning to post anything or use them for storage. I bet they are trash in all aspects of their business.
