Rich's Performance Muffler is a highly regarded full-service auto repair and exhaust shop known for their exceptional work and customer service. Customers praise the shop's expertise in handling a wide range of vehicles, from high-performance Challengers to 30-year-old trucks. The staff is described as knowledgeable, easy to talk to, and willing to have in-depth discussions about unusual vehicles. The shop has a reputation for fairness and honesty, with one customer, a dealer, commending the shop's quick and fair resolution of an issue with a used truck. Another customer was impressed by the shop's ability to quickly obtain OEM parts approved by insurance and complete a catalytic converter replacement within a week, in contrast to the months-long wait quoted by another shop. Overall, customers consistently recommend Rich's Performance Muffler for its excellent workmanship and exceptional customer service.
