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September 2025 by Reed Green
The Wylie Kroger pharmacy is great! The team members are all very nice and helpful. We’ve never had any problems with our prescriptions. Thank you to everyone on the team!
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January 2025 by Morgan Vickery
Your pharmacy hours are garbage. 6pm on Saturday? No other company closes down for a lunch break. Literally nobody. Stagger lunch breaks.I am moving pharmacies because you keep the most inconvenient hours.
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November 2024 by Hayley Hass
This is the 3rd time I’ve gotten texts saying my blood pressure meds are ready for pick. I show up and they aren’t ready. I talked to this lady in the pharmacy drive thru this morning saying okay I’ll come back around 2:00pm she said okay great. I show up at 2:10pm and she says “we don’t have anything ready” this is ridiculous. 3rd times it’s happened. She asked me to wait 30 minutes for it to be filled.
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October 2024 by will tsang
Hoa Ngo is extremely rude to customers. She has no idea what she is doing. Not as professional as a pharmacy technician I have ever known. I will definitely never come back here again :-(
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January 2024 by Sammie
needed some help with getting prescriptions delivered, and catherine at the pharmacy (i think her name was) was very kind and got everything sorted out for me! very attentive and answered all my questions.
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December 2023 by Sarah Dee
Under staffed. Staff not courteous. My doc had to call up to explain what they need to do. Will be switching asap. Always an issue
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October 2023 by Garry Lough
Great service professional and friendly staff
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October 2023 by Jamie Hebert
Love them, love them, love them!!!!
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August 2023 by Johnny R.
If I could leave negative stars, I would. The absolute worst customer service ever. The cashier was rude, unprofessional and a pitiful excuse for a person titled as a service professional.Further more, when I expressed my concern to the customer service desk, they could care less. Absolutely appalling , Kroger has fallen so far away from their standards. They used to have the best customer service but now they are no better than "W"
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April 2023 by Tanja L.
So we purchase money orders to pay the store rent as well as our rent This morning, my spouse went to get money orders and was refused.He called the Manager who said that there are Federal Laws and his employee saw him come in early to purchase money orders.My spouse said that he did not and asked Manager to look at the camera which he refused and was arguing and could not explain the laws he was referringto.My spouse is not American and has a strong accent so I am sure if it was me I would have been treated differently I reported this to corporate. I hate to make big deals out of things but this was uncalled for!Store Manager should not act this way. He is there to solve problems not to lose loyalty customers that have had their Kroger card active since 2000.
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March 2023 by Lena KoKoMo
Love this pharmacy! Workers are so nice! Love the drive thru!
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December 2022 by Dilorom Novbatova
Worst pharmacy I've ever seen! They just hang up the phone. I'd understand if they would ask to wait or call later, but they act simply rude. Maybe it is better to report to US Pharmacopeia, maybe after that they will be taught manners with patients.Thank you!
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November 2022 by Karly K.
Zero phone response. Awful customer service. Why would I go to the meat mart if I can't find out if they have something in stock? Was told the front doesn't know what's going on in the back... but the back won't answer. SMH. Only to further irritate myself and physically go to the store. Got what I wanted, but the meat market guy tells me I have to carry dripping wet, unbagged SEAFOOD through the store. Dripping. Through the store. Beyond unsanitary. Not going back.
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October 2022 by Christine Sinnett
Staff is rude! I hate liars! Take your business elsewhere where they care.
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October 2022 by Gurvinder Nahal
Long time waiting for Pick Up medicine always busy 2 employees here
