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August 2024 by Bryan Walker
The store opens at 6am, I was parked and waiting for them to open. When I saw the big Walgreens sign light up out front, I walked inside. I went and got my 2 items and went to the register. The cashier was stocking something and when she noticed me standing at the register she said "Wow, you don't even let us get set up do ya?" Shocked that I DARED to enter the store once they were open. I said "You do open at 6 right?"
She then looks at her watch and says "Oh, it's 6:03."
Is this how we're treating customers Walgreens?
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August 2024 by Olskool “Snoball” Moore
Extremely Satisfied
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July 2024 by Robert Morgan
Great pharmacy team! Outstanding customer service!
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July 2024 by Anny noel
Very irritating when you have a baby that’s such and get told 20 minutes to come back for them to say the exact same thing 20 minutes later. Y’all shouldn’t even get 1 star
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June 2024 by Sarah
Whoever manages this location needs a change of career. A few of the cashiers are super nice, but that’s all that’s good about this location. Nothing is in stock anymore. They’ve been out of milk for over a week. How does this happen? It’s impossible to complete doordash/instacart/uber eats orders anymore. The freezer has been out for weeks. This place needs some leadership. Some of management is really unpleasant to deal with also. You can literally feel and see that nobody cares anymore. It’s really disappointing. Work isn’t social hour.
Oh yeah, I was there two Sundays ago a couple hours after opening and the bathroom was trashed. So the closing crew clearly didn’t handle their part of closing the day before. Just pathetic.
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May 2024 by Lee Washington
Rachel working the register on 4/27/24 at 7:00 PM was absolutely amazing! She was so friendly and helpful to everyone, she needs a raise!!!
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May 2024 by Phillip Reeder
Received a text at 10:40 am from Walgreens that Rx would be ready for pick up at 11:46am. Arrived at 11:55am and waited in the now long noon time pick up line for 20 minutes. The clerk at window informed me that the Rx was not ready and would not be ready for over an hour. When I said,” I received a text stating it would be ready and I have already been in line quite a long time. Could you send another updated text with an accurate time for pick up?”, she replied, “No. You will get no further texts. You can wait an hour or choose another pharmacy.”
So much for lousy customer service. I suggest everyone choose another pharmacy.
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April 2024 by Lo Yo
Do yourself a favor and just change pharmacies now. I transferred everything to HEB and it was SEAMLESS!!!
This Walgreens location always has long lines and the second lane is NEVER open. Which is incredibly frustrating. The customer service is ridiculous and unprofessional. The latest issue was because the price was wrong. I had a tech actually tell me that they were too busy and she couldn't help me at the moment. She just kept repeating herself that it was a deductible issue and that I needed to call my insurance company. Um no, insurance doesn't have anything to do with copay cards and discount codes. When I finally got her to actually check the codes, she admitted they were wrong but that she would have to call someone with the computer system to get something removed so she could add my copay assistance coupon code and that I should just call back later. I asked what happens when I call back and she's not there or already gone for the day. She said she would "leave a note" for the next tech. LOL! what?
Also, Their automated system will message you that you're prescription is ready, and then you get there to pick it up and it's not ready! My goodness, no reason for all this!
After this last experience, I immediately logged into my HEB app and transferred everything! Good riddance!
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February 2024 by Anya Holzhauser
Adding to all these 1-star reviews. The longest wait times no matter time of the day, drive-through or not. I don’t know if they are understaffed or what, but this is the slowest pharmacy I’ve ever gotten my medication from.
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February 2024 by Amethyst Marie
While convenient, it's super overpriced. They sell similar items that dollar general does for 5x as much!!
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January 2024 by Richard Maffett
Always a good place for a quick in and out.
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December 2023 by Andi Heintz
Was told to go in to pharmacy to get a covid test, get there and they tell me you have to do that through the drive thru. Wait 10 minutes in drive thru for them to say the test isn't free even with insurance, due to me, you know, feeling awful, I forgot my wallet at home I ask can I use tap and pay, kid says "oooh you have to be inside to use that". Cool. Great. Love that for me.
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October 2023 by Nicholas R
Omg this place is the absolute worst. I can’t take it anymore. Can’t fill prescriptions quickly or correctly. Customer service is abysmal and they are completely incompetent. I’m done. Moving my medication to H-E-B or another Walgreens.
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October 2023 by Anthony Thee
Horrible service. Every single month. I cannot get my medication filled days after it’s supposed to be completed….. days. Always getting something wrong with my prescriptions.
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September 2023 by kathy daughtery
We had the best experience at this Walgreens. Khanh Powell, the Pharmacist spent so much time with us explaining travel vaccinations needed for an upcoming trip. I highly recommend visiting with her for pharmacy assistance. She is very educated & easy to talk to. Thankful for her!
