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February 2023 by Vince Silva
I don’t understand how anyone gives five stars to this company. The owner talks to you sweet and later you will get ripped off for sure. I talked to many of other co-packers, all said the same bad news about Waco Bottling. The Waco Bottling lab technician and his work is another scam to charge you $5000.00 for less than one hour work. Stay away from them at all cost.
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October 2021 by Rochelle T
BAD BAD BAD customer service.. Found this company on Google bec it would've been more convenient being in the Texas area. I Spoke to Patrick a couple of times about my company using them for our 2nd production run. He was always in a rush but I didn't think anything of it until I followed up with emails to get the process going and they(him and his team) completely did not respond after several attempts. I guess our money wasn't good enough or maybe something else.. We took our business elsewhere.
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October 2021 by Matt Williams
Fantastic experience! They run a clean, quality product and really help people’s concepts come to fruition. Their capabilities have expanded over the last 6 months or so also so I see potential for more products. Keep up the great work!!
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October 2021 by Eric VanderSchaaf
I haven't produced anything with Waco...called and asked a bunch of questions and owner was kind enough to answer them all.
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October 2021 by Jonathan Getslinhaumer
Terrible customer service with little to no communication, we took our business elsewhere and would highly recommend everyone else avoid this place as well as they are perfectly okay with continuing to deliver an abysmal level of service despite what I can see are several others who have had similar experiences.
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October 2021 by Richie Giroir
Great people to work with Great service
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October 2020 by Robert Myers
Waco Bottling Co. is the embodiment of customer service. They will do everything in their power to get your products made the right way, wherever you are at in the commercialization process. My own experience with this company has shown their excellence. I couldn't recommend them more highly.
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October 2020 by Mike Currie
Waco Bottling produced a first run of 2 products for me. At first, all seemed well. The runs went relatively smoothly. A few months later, the trouble started. Little communication and no support. These folks cost me time, money, and a great deal of frustration. They made promises, then did not keep them. I find their practices completely unprofessional. Obviously I can only speak from my own miserable experience, but think long and hard before committing to Waco Bottling. Caveat emptor.
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October 2020 by N Stoakes
Poor customer service. Called and completed an email form and they never got back to me nearly a month later. I guess they don't need to make money.
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October 2020 by Kelsie Hancock
Amazing owners! Awesome customer service!
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October 2020 by Howling Media
I keep calling but know one answer`s ?
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October 2019 by Derrick Newball
Very professional service, always willing to help and support customers. Our beverage quality have improved thanks to the attention put in details when it comes to production. CEO and owner Patrick Linstrom makes you feel at home and part of his family. If you are looking for a personalized treatment and quality i strongly recommend co-packing with Waco Bottling.
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October 2019 by Edward Arnold
Waco bottling is a great place to bottle your products. They seem to care about the clients and deadlines. Good pricing and high quality.
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October 2016 by Ricardo Gonzalez
Best place to work