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October 2024 by Amy Jones
Great Service. Quick and Easy.
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September 2024 by Anonymous Anonymous
As a 8 year customer and a 3 year experienced pharm tech elsewhere, this locations customer service is ???????? drive thru is rude. Young workers with no respect. What a joke. Groceries may be good, but not the pharmacy
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September 2024 by Sarah
Instacart shoppers are not stealing Covid tests. What’s going to happen if I take the test to the main checkout? Nothing. Yall are pathetic. I am not a thief and am trying to make a living. YALL CAN MAKE ACCEPTIONS
Also - you haven’t seen it be an issue because most shoppers are just going to refund it when they see the shelf empty. There isn’t a sign posted saying they’re behind the counter now. I am good at my job and make sure it’s actually unavailable.
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May 2024 by Goldie Chandler
Every time they have to call my doctor to get a prescription refilled the prescription takes days and when I called them they tell me they're still waiting for the doctor but when I called the doctor's office the doctor's office tells me they never got a request for a refill.. this happens every time without fail! Two of my prescriptions are for my heart you would think it would be priority but they don't care they just want you to do their job for them like calling the doctor for refill when they're supposed to. I hate this Pharmacy it's awful! When they finally do get my prescription filled then I have to wait in line forever just to pick it up.?
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May 2024 by M Co
Pharmacy worker was extremely rude to me for no reason and hung up in my face I will not be using this pharmacy ever again
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May 2024 by Fred Warner (Fred-E-Vision)
Prompt, professional, and exacting service. We do all our prescription business here age 9 months to 83 years. Walk in or drive through… consistent focus and delivery. Pharmacists go the extra mile to provide prescription care and exceptional services!
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April 2024 by David Owens
Even when it's crowded they get you out of the door quickly, n with food attitudes....
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March 2024 by Ruth Deleon
HEB pharmacy was best had my prescription no problem.
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March 2024 by R Surratt
Horribly slow, regardless how many people are in line.Update, waiting an hour in the drive through, they failed to return my credit card. When I asked, the cashier told me to "check my wallet". It was not returned with the prescription. What appeared to be a supervisor came to the drive through, said he would come outside to look around my vehicle. When he did, he disappeared in front of my truck, magically found my card. In his pocket. Im
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March 2024 by Kyle Pokraka
My wife and I have received consistent poor customer service from this location. It does not matter the time of day, drive through, or in store, I can count on a lengthy wait in line to obtain my prescriptions. Not only that, if they choose not to refill a prescription for any reason, they fail to call and notify that the prescription will not be filled, leaving me to believe it will be refilled as requested with no such results.
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March 2024 by No Way
It's always give us 30 more minutes when you get there to ask for it. Not matter how many hrs ago it was sent in.
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February 2024 by Kenneth Smith
Woodway always has my scripts ready and right when they are supposed to.
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February 2024 by Tiffany Collier
Do better. 1 hour and still waiting in the drive through line to pick up a prescription that was dropped off mid day. Will not be using this pharmacy ever again.
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February 2024 by kendra jackson
Whoever the girl was at the drive thru at 10 was rude for absolutely no reason. How was i supposed to know the system was down my bad? I usually give people the benefit of the doubt but that was just unnecessary.
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January 2024 by Tim Price
Very sad to see that H-E-B does not pay attention to these reviews. It is hard to stand 11 deep in a line and watch the pharmacy staff saunter around in the back. I love HEB, but you’re better served to pick a pharmacy where the staff wants to serve the customers.
