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June 2024 by karen davis
Couldn’t get in gate with code had to delay my trip a day
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May 2024 by john Burton
Shoyan is the best! I really appreciate great help! Thank you and happy holidays!
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May 2024 by Bruce Norvell
Do not use this storage company because they are predatory in their renting policies. They raise their rates constantly and don’t take notes or concerns of tenants about canceling, next month then say you have a balance; after you paid the previous month and cleared/cleaned unit. The telemarket agent will then threaten a report to the credit bureau. If your a month to month with no contract then I’m am not obligated to stay. The storage facilities also don’t stay clean collecting tons of debris that you’ll as a tenant are responsible for cleaning “ unnecessary dirt/leaves/trash you didn’t bring”
I’ve had no issues with the unit, what I’ve had issues with is Sparebox playing Mickey Mouse games. It was said I would pay so I can clean the unit and don’t bill me for the next month, I’m done, stop, and you say I didn’t give notification.
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April 2024 by Sean DeLue
Very kind and efficient. Thank you for helping me make the switch.
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April 2024 by MARGO BONNER
Petrona was very helpful and knowledgeable about information on storage units in the city I had questions about.
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March 2024 by Winter Spirit
Hello, I spoke with Mikel who was very kind,pleasant and helpful.He is a great example how to deal with people over the phone. Thank you kindly,
Silvia
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March 2024 by Cynthia Derry
Damoi was very informative and provided me excellent customer service when I needed to change my bill payment information. Thank you again Damoi.
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December 2023 by Gina Edwards
My agent was awesome!!!!!!
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December 2023 by Cameron Talbert
Petrona
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December 2023 by Sue Smith
Damoi was wonderful. Very helpful and most pleasant. I would have given him a 10 star. I hated to move out but I lost my job and no longer can afford the increases each year. I hated to leave but it is what it is. It is clean as you can see. I would have mopped the unit but no water.
Thank you
Susan Smith
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December 2023 by Sidney Warren
Damoi, did a great job taking care of our issue!
Thx Damoi!
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November 2023 by Tee Oh
Just completed processing a rental unit with SpareBox. It was a very smooth process. The representative, Reneice, was very knowledgeable and very patient with me; and she is exceptionally polite-an excellent representative for SpareBox!!
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November 2023 by Kristen Lovey
Petrona was very helpful & answered all my transferring to bigger unit questions patiently! The facility is clean & the upstairs has lights that are motion sensors that you have to activate if you are in your unit for over 15 min.Downstairs is a bit more expensive but has timers that you can make lights stay in for 30 minutes.
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November 2023 by L R
Shanice was very professional, efficient and knowledgeable. Thank you so much.Update: Shanice gets five stars. Share box gets one. We’re trying our best to get everything cleared out for a few months now. Salvation Army took away what they could resell and we hired someone to pick up just a couple items left over, then we would sweep it out The bill is paid until 12:01 am.. why do we get a message threatening that our account is still open and will be charged for what was left? Who told you to go into the unit? No one. You have trash lying all around that building inside and out EVERY time Ive been there. You have leaks. There’s bugs . And you’re harassing me over a unit that’s still mine? Use some common sense. The unit is completely cleaned out and swept. Change your ways and clean up your facility.
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November 2023 by Ted Ownby
Just completed processing a rental unit with SpareBox. It was a very smooth process. The representative, Reneice, was very knowledgeable and very patient with me; and she is exceptionally polite-an excellent representative for SpareBox!!
