“FYI, it’s kinda long but good. Purchased a Lawn Mower online, had it delivered to the store. Monday the 18th went to the store, this woman named Coleen greeted me, I told her I was their to pick up a mower she said she remembered talking to me, she went to the back and came back with it, her and my grandson placed it in the truck. On the 20th was cutting grass and all of a sudden the front wheel flew off hit the shed and smacked me in the forehead ?. Went straight to the store and lo and behold it was the same woman Coleen. ( had no clue she was the manager), We laughed and joked about it, all the while she is looking for another tire. She keep apologizing cause she didn’t have a replacement but she went above and beyond, contacted the manufacturer and on Friday the 22nd got my new tire. Coleen thank you so very much for the professionalism and great customer service.”
“It is nice to have someone as knowledgeable as they are this close to home, they always have everything I need right on hand. No more long drive to the city. Friendly & knowledgeable!!”
“FYI, it’s kinda long but good. Purchased a Lawn Mower online, had it delivered to the store. Monday the 18th went to the store, this woman named Coleen greeted me, I told her I was their to pick up a mower she said she remembered talking to me, she went to the back and came back with it, her and my grandson placed it in the truck. On the 20th was cutting grass and all of a sudden the front wheel flew off hit the shed and smacked me in the forehead ?. Went straight to the store and lo and behold it was the same woman Coleen. ( had no clue she was the manager), We laughed and joked about it, all the while she is looking for another tire. She keep apologizing cause she didn’t have a replacement but she went above and beyond, contacted the manufacturer and on Friday the 22nd got my new tire. Coleen thank you so very much for the professionalism and great customer service.”