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November 2023 by FIXINTOLOSEIT
Excellent customer service. They even called me when they noticed the lock missing from my unit. I had removed it myself, but they noticed & called to confirm. Highly recommend.
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October 2023 by Brian Underwood
Very nice facility! Sign up process a breeze.
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October 2023 by Susie Hurtado
Billy was VERY helpful in getting me set up quickly with my storage unit. I look forward to the great service here!
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September 2023 by Alyssa Owen
I'm getting divorced and needed a place to store things I can't use atm. And Billy D. At the Wolfforth location was very kind and helpful
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August 2023 by Ashley Butchee
Super nice manager of the facility. Went above and beyond for my storage needs. 10/10 highly recommend!
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August 2023 by D A
Probably the easiest and fastest I’ve ever gotten a storage unit! Marcus was super friendly and answered all my questions before I could even ask!
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July 2023 by Jessica anglea
Billy is awesome. He was so easy to work with and extremely kind. The facility is very nice and this location has a variety of options to suit anyone’s space/storage needs! So happy we used this company.
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July 2023 by kanani pico
Great customer service! Billy, the manager is awesome and was able to make this experience super easy to do. I will recommend this location to anyone needing any storage space. Billy is awesome and you won’t regret it!
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July 2023 by Glynda Gonzales
Billy D, manager, was very professional. We were given a tour and a thorough explanation of the facility. After renting at 3 other RV storage places in Lubbock I think this one will work for us.
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May 2023 by Jim Byrd
Great service, great locations, great facilities, reasonable price. It's a great option if you are visiting family in town and need a place go store your RV for a month.
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May 2023 by Stephen Richards
Absolutely love the customer service !! Billy was awesome helped me find the right unit for my business definitely recommend asking for him !!! The facility is really clean and everyone was so nice and the price right in our budget !!! Highly recommended 5* stars
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February 2023 by Natalie Grams
We rented a shop at the Alcove location and Billy made the whole process seamless! He is very quick to respond to calls and texts and answered all of our questions. The amenities available at this location are perfect for our needs!
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February 2023 by Erin E
Called and asked what was available and request pricing information after unexpectedly needing storage space. I spoke with Billy who was super friendly and knowledgeable and gave me all the info I needed on a short phone call. Later that afternoon I called back and said we were on our way and made sure we could get a unit same day. Paperwork was quick and easy. I’m not sure what the other gentleman’s name who working was, but he went and made sure the unit was ready while we did the paperwork. Quick and easy process if you need storage!
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January 2023 by Tanner Griffin
Was charged for additional storage time after going into the office and having an employee let me know that I wouldn’t be charged anymore. Upon calling to resolve the issue I was told to read my contract and there would be no refunds even though I had already been told I wouldn’t be charged. Billy was extremely rude and condescending. Would not recommend using any of their facilities.
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January 2023 by Tyler Woods
Billy is the best, easy to work with and easy to get ahold of!We have really enjoyed starting and growing our business here. Highly recommend!
