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“Inshal, James, and Chris gave me amazing service from the minute I walked in the door. It was nice to have a manager on duty that's helpful and willing to slow down & make sure everything gets well explained. I recommend coming here for any cell phone needs, these guys are great!”
“My experience with Fred was very pleasant and smooth . He is very knowledgeable about the business and processes. He was very patient with me and my questions. I m a very happy EZ pawn customer and I recommend EZ pawn if you need assistance with cash .Go see Fred or Kyle !!!!”
“This store has been sooo good to me. I needed a laptop because mine broke at the last minute, this ez pawn came through for me and I was able to get a really good laptop at the last minute and able to log into my remote job at the last hour. Thank you EZ Pawn”
“Came here on Monday and Andy was excellent. Gave quick professional service. Came back that Friday to get a different service and an add on and he gave me the honest truth about it not going to work instead of just selling it to me like another store did. Definitely recommend coming here and speaking with Andy”
“Obinna was so patient activating my 2 phones. Very friendly fast and efficient. He knew exactly how make my .old phones work .
Thank you very much ?”
“Michael up here giving out Great customer service when he want to . Dylan over like he ain't watching... n Jesse up growing Ole but keeping things new n fresh”
“The store is really good and they always help me get good deals. I went there today to get a new phone and aleena helped me buy one. She gave me a really good deal and an amazing phone. Thank you guys for your amazing customer service”
“My mom had a hard time trying to get her phone working and not everyone speaks Spanish . Luckily she found this location and got help from Berenice . Berenice was a sweetheart and helped as much as she could!”
9:30AM - 8PM
333 S St Augustine Dr Ste 123, Dallas
Electronics
“Very friendly staff 2 of the employees where kind and gave me the best deals helped me out very Mohhamed and Another Gentleman I'll update his name I just now forgot exactly but anyway great staff and again very kind and helpful”
10AM - 8PM
102 East Ovilla Road B4, Red Oak
Electronics
“ZOIE is the best manager ever...She is always doing what's best for the customer this makes you feel special and appreciated as a customer??? She saved me soon much money on my account recently and that was just awesome...Thank You Zoie of TMobile in Red Oak...Go see her”
“I just got back to metropcs. This store seems to be changed everything for better way. Great customer service. They make you feel welcomed and get you right with anything you need.”
“Best customer service i received❤️ Alyssa and Jasmin where very helpful getting me the right device they trasnfer all my stuff i had in my old device they even offer me the ACP program where i saved 30 off my bill each month im very pleased these girls rock i will be coming back to add aonther line.”
“This location has some of the best qualified most courteous employees I have ever encountered in a metro PCS store. I drive over 35 miles to this location because of the quality and professionalism of the staff. Difficult to find in this day and age. I highly recommend this location.”
“It was a good experience. Just came to pay a bill,but the guy name sunny gave me best deal and gave me new phones for me and my family.and also he transferred all my stuff to new phone. Thank u sunny for takin care.best metro store in Dallas”
“Jeffer helped me so much very informative and helped me so much..when comes down to budget. He was great I'm asking for him every time he made service great”
“The staff member (Summaya) at this location went above and beyond to assist my Son with his new phone number. I really appreciate all of the help I will return to this store for all of my phone needs. There are 4 locations closer than this one that did not provide good service. Thanks again, SUMMAYA and staff. -JAVIER TORRES”
“I had never set up a new account as fast as the salesman done that day!I brought my on phone in. In less than 7 minutes, I had a new phone number and new account.”
9AM - 8PM
108 East Ovilla Road #4, Red Oak
Electronics
“This store has amazing customer service.Marilyn was so exceptional she helped me by guiding to the buy the right phone for my needs! She also hooked it up with accessoriesI will be doing my business in this store from now on”
“Love love love this location. The employees will and always take care of you! They are always upfront and honest with you and will give you excellent customer service! Shout out to Mohammed for making BOTH of my kids birthdays! Thank you!”
“Customer service is amazing. The young man that works here is very polite and cares about his Customer and everything was taken care of wonderfully. Will continue going here! ♡♡♡”
“Came in to get jewelry, customer service representative Ace helped with it all thanks again your new favorite customer , stop by ask for Ace you will not be disappointed”
“They always help me out. I've been pawning here for months ! It was very nice and very informative. I run a business. I come here for all the stuff I need ! Great customer service, and Pinky is da bomb.”
10AM - 8PM
3200 S Lancaster Rd #154a, Dallas
Electronics
“Customer service that puts literally all other companies and branches to shame. I came here passing two other cricket stores much closer to me and i am soooo glad i did. The employees here not only legitimately work hard to satisfy patrons, they go far beyond and do things that they're in no way obliged to to make sure you leave happy. Come here if you can.”
“I was assisted by Mr. Jaffer, who was very knowledgeable and patient in helping me select the best phone, with the best price that had the best features for me. Mr. Jaffer was very professional and answered all my question.”
“It was okay I had to return because my new phone ? wasn't ringing and it took longer than I expected she put my old SIM card in my new phone hadn't experienced that before, well you learn something new every day charging more getting less, wow”
“Thank you for the great customer service. I didn't need the cookies I purchased but I appreciate the reminder that life is too short to not enjoy the small things.”
“are you the same guy that my husband and I have sold many tvs to many years ago?! if so, we have been looking for you, bc we have more. but it seems we just cant remember how to get to your house. [[if this is the guy we are talking about, he is great]]”
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“I received excellent service always willing to help, friendly faces. Always welcoming. I will forever will come to this metro. These girls need to be treated well. A well deserved raise.?”