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October 2024 by StayGodly
This place is amazing they have a love for you pets
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October 2024 by Coin Beast
First off, I'd like to say that the office on 1960 is better staffed than the Willis location.
We originally scheduled our 6 weeks checkup for our litter of 11 at the 1960 location because we were already there getting tails docked. On our other puppy we went to the Willis location, and while there Kaylee "so called office manager" informed us that we could just come there when our pups needed their 6-week shots and that she would take care of the rest.
Fast forward to today..... We showed up in Willis for our litter of 11 6-week checkups, one office girl comes in and doesn't show me the quote rather shows my wife who wasn't at the prior tail docking to see original price for 1960 location. I even stated why they wouldnt show me. When I took our puppies to 1960 for our tail docks, they told me that the 6 weeks checkup would be right around $300 for all 11 pups. Today we got charged $566 for the same exact thing at the willis office.
The office manager is going to drive this clinic into the ground. She was very rude and does not know how to speak to the customers! This clinic is under new ownership, yet you never see the new Dr./Owner here, yet ultimately the new owner is responsible for how it is run, and since she is seldom there, she is not seeing on a daily basis what is happening. After seeing now that they have such a low rating, I will have NO PROBLEM taking my thousands of dollars as well as all future litters elsewhere.
I can't wait to read the response of this review from the owner. I just don't understand an additional $266 difference in clinics owned by the same person.
If anyone is looking for a fair and reasonable clinic LOOK ELSEWHERE!!
Great and fair priced clinics are still around.
Oh, and yes, I was a customer of yours until the phone call with your office manager Kaylee as well as unreal prices i was charged today, Dr. Molly!
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September 2024 by Kelly Bergeron
We recently switched to Willis Animal Hospital for care of our dogs. I just can’t say enough about the compassionate extraordinary care their team provides. They are extremely transparent and reasonable with billing. Our pups absolutely love the staff and are excited every time we go. I have had dogs my entire life and this vet clinic has set a new standard for the care I expect my animals to receive. I can’t say enough about them! They are truly an example of vet care that is all about the animals and not about the profits.
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September 2024 by Mireille De Bruycker
I am extremely happy with our visit to the good doctor for Lucie's annual vaccinations.
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August 2024 by Ann B.
800 to fix an animal not even in heat. Your part of the problem why people to fix their animals.. do better!! No reason to charge this. I know price of drugs!! And bogus up charges!! Shane on you! It's all about the paycheck
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July 2024 by Wendy L.
Kind, caring, efficient staff and vet, Dr Tiffany Chan took great care of our foster kitten and went to bat for him with a vaccine manufacturer when he had a reaction, so much so that the manufacturer covered part of his bill. We returned for his neuter surgery, and he's a happy healthy boy with his new family now. We'll be bringing our other pets and fosters to them going forward. Well run office!
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May 2024 by Chris Helms
I have been bringing my pets to them for years. Very loving people.
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April 2024 by Ashley Camp
My experience with Willis Animal Hospital was great! Everyone was so kind, helpful, and understanding! They took great care of my dog and I am so grateful to have found them.
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April 2024 by Hannah Matheson
This vet office is absolutely amazing. I have a 5 week old kitten, munchies, who my boyfriend and I rescued and they have been nothing but the best help for us. Any question, worry, or insight I needed they went above and beyond to help munchies and explain to me. I will definitely be referring everyone I know in the willis area to this vet! Thank you all so much!!
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March 2024 by Pamela Humphries
The information given to me before bringing my pooch wasn't explained correctly, because he hadn't been seen here before I would have to pay a fee for him to be seen, unfortunately when it was for a physical for him to be seen, before he could have his shot's, if it was explained as it being a fee for a Physical I would've had the option of returning to the original Veterinarian that he had already had his physical done prior this same year instead of paying extra to have it done again I'd been able to save myself the fee for another Physical, how ever I had his shot's done there, the staff and veterinarian were exceptionally kind and embrace my pooch with love and affection that I loved seeing to him, because of the treatment he was showed to him, makes me feel good about bringing him back, Thanks for your kindness.
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March 2024 by Denise Hagey
Very caring and affordable prices.
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March 2024 by Geoffrey Scripture
The staff treated our Golden Retriever, Licia, with loving care during her visit for an ultrasound, and a week later when they helped her cross her rainbow bridge. Thank you.
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March 2024 by Karen Clark
Clean place
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March 2024 by Ashley L.
Everyone at Willis Animal Hospital was so kind and helpful! I have had challenges with taking my dog to the vet in the past and was nervous to try out a new vet but Dr. Q and her team were very understanding and helpful!
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February 2024 by Kara
I think I have been to every vet in Willis and this is the one that I chose to treat my babies.
