This Walgreens is noted for its friendly and attentive staff who greet customers and are happy to help with any need. The pharmacists are described as wonderful, kind, helpful, knowledgeable, and sincere, with one even following up on prescriptions. Employees work hard to resolve special requests and handle complex situations, including emergency fills and navigating issues with insurance companies to ensure patients get prescribed medicine. They are recognized for providing good customer service. However, a suggestion is made to improve the drive-thru microphone, as it can be difficult for employees to hear customers clearly. Overall, after some past frustration, the pharmacy is seen as making positive changes with a caring team.
Zero star rating on responsiveness to prescription orders to service when come into store. Got in at 545pm to watch pharmacy cashier empty registers. After 7-10 min I asked her if they were closed when she said she would get someone to help me.
September 2024
This location is the best Walgreens in Texas. Kind and gracious staff and quick service. Thanks
September 2024
Rude. Do not have drugs ordered. Always bring prescriptions with you if doctor sends they never get. If I was not forced by insurance I would use anyone else. Takes days to get anything and any problems you have to fix with insurance or who ever. Walgreens just tells you it's held up and never calls you back.
