O'Reilly Auto Parts store #1637 in Willis, Texas is located at 12275 Highway 75 North. It carries the parts, tools, and accessories customers need and offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums and has a free Loaner Tool program. Reviews consistently highlight the friendly, helpful, and knowledgeable staff. Employees are described as going above their duties to help customers, creating a welcoming and helpful environment that feels better than competitors. Specific instances include staff helping a disabled customer install parts and kindly assisting a parent with toddlers during a stressful situation. Customers note that the staff helps ensure parts are correct and provide knowledgeable assistance with issues like checking an alternator and battery. The store is praised for having the friendliest staff, with their service being a primary reason customers choose this location, especially when it is a significant distance to travel. The overall sentiment is that it is an awesome place where the Parts Professionals are always ready and willing to help.
First time in this location. Very clean and well organized, went in looking for the right windshield wipers and Jim was a wonderful help. Showing me the isle they were on and the sizes I needed.
If you’re needing any essentials for your vehicle, go check them out!
August 2024
Had what I needed to fix my headlamp.. very nice staff also
July 2024
I went in to purchase plate screws and Travis, one of the employees, was kind enough to help me put them on my vehicle. He also helped with changing out the plates. I am disabled and it was a pleasure to have someone help out. Thank you so much. Awesome place! Go check it out.
