National Trailer Source, the largest horse and livestock trailer dealership chain in the United States, has received overwhelmingly positive reviews from its customers. After merging two former competitor companies, NRS Trailers and P&P Trailer Sales, the business has established a reputation for exceptional customer service and quality workmanship. Customers praise the professionalism and kindness of the staff, particularly Natalie Holt, who has been described as a "complete joy to work with" and went "above and beyond" to make the buying experience special. The maintenance and repair team, led by Colby, has also been commended for their communicative and efficient approach, as well as their ability to resolve issues under warranty. The reviews highlight the company's commitment to customer satisfaction, with one customer stating that the staff "took great pride in their work" and another describing the overall service as "110%." National Trailer Source's Willis location, in particular, has been praised for its friendly and knowledgeable staff, who are always available to address any questions or concerns.
Natalie @ Willis NTS was amazing and made the whole process of trailer buying a BREEZE!!
November 2025
Colby has been our sales guy at NTS Willis! I can’t say enough good about him. Super responsive and knowledgeable. We are very appreciative of his hard work! Love our new trailer!
September 2025
Tell me where else in the region can you find so many horse trailer parts! 😱😱They have a big service department in case you don't want to pack your own greasy bearings or install a confusing roof rop ac. I've seen black iron there as well. Like flat beds and car haulers. They are worth the stop!! 🥳🥳
