Ross Dress for Less is a popular discount retailer that offers a wide range of brand-name merchandise at 20% to 60% off department store prices. Customers have generally positive experiences, finding good prices and quality products. The staff is often praised for their friendliness and helpfulness, with one employee described as "very welcoming, very understanding and very personable." However, some customers have encountered less pleasant experiences, such as a "mean" dressing room attendant. While the store may appear sparse or outdated in some locations, it is generally considered a great value for clothing, beauty, and household items.