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“I highly recommend the guys at CPR Cell Phone Repair. The service was fantastic and they got my parts ordered, received, and the repair done ahead of when I expected. Thank y'all! I will be back.?”
“Highly recommend. They did a screen repair for my phone through phone insurance. Mistakes happen, screen side camera was blurry. Took them 30 minutes and problem fixed. Proper customer service!”
“I stopped in with my phone because I was having issues with my phone charging and Kylie was able to fix the problem and saved me from having to purchase another phone. Thank you!”
“Bought a new phone for my Mom, but when I got it home there were several problems. I took it back and was helped by Kayden, the manager. He was incredibly friendly and had the problems fixed after about 15 minutes!!Kaden restored my faith in the ability to spend less than three hours trying to get a phone fixed!!!”
“Went in to this Boost after having a horrible experience on Southwest Pkwy and Brandi was so sweet and amazing. She informed us on how each phone stood out in its own way to help us make the best decision. She went above and beyond to make sure we were content after having such a bad experience at another store across town. I recommend anybody looking for a phone through Boost Mobile in Wichita Falls, Tx to stop in on 9th street and ask for Brandi...”
“Wanted to give a quick rave on HUNTER ! Went in today just to get a phone since mine broke. He helped me way more then I thought he could not only did he help me get an upgrade he even got my bill cheaper every month. Couldn’t be more thankful ! Excellent customer service!”
“Stopped in yesterday to get some help with my internet hot spot. Matt W. didn’t stand to make a dime from my visit but still took the time to exchange my equipment and answer all my questions (including noticing my military discount had not been applied to my account). I have found my T-Mobile store/consultant for life. Highly recommend! Thanks, Matt!”
“I had an issue with replacement phone and even though we had problems with the phone being shipped and working properly they went above and beyond to take care of me! I would highly recommend Kenny V & Spencer both give great customer service.”
“If Customer Service had a first name, it would be TRAVIS! That young man went above & beyond to help me, in 110 degree weather, to fill my car with water! He had already done me the service of fixing the issues I had on my phone! Travis you didn't have to, but you did! Ty! Ty! Ty! May God bless & keep you!”
“JOIE, Joie, Joie...I pray US cellular knows what a gem they have ! I did not have an appointment showed up had to wait, but it was worth it. I told Joie when it came time to get a new phone I would be back. While waiting, I overheard the interaction she had with each person ...what struck me most was how each individual appeared to be like family. Joie has a gift with people and she exceeds and exudes what customer service is all about. Getting a new phone is always stressful but she made it the best part of my day kudos to US cellular. I hope she is honored where she works and other employees take note of her genuine care and concern of each individual and polite demeanor !!! Grate for Joie, Sheila”
“Clean gas station offering Mexican food, snacks, a variety of coffees and different merchandise.The bathroom was clean and well kept. Also had hot water.It’s conveniently located right off the freeway and has easy access back on the freeway.We’ve been on a long road trip of nearly 3,000 miles round trip from Colorado to New Orleans and this is the cheapest gas we’ve come across.”
“I was trying to find somewhere to get my tablet fixed. The sales man was very helpful. He looked up and gave me directions, to a repair shop. Thank you so much. He made my task very easy to complete.”
10AM - 8PM
3916 Kemp Blvd M 2, Wichita Falls
Mobile Phones
“Jennifer just YAS!!!! Ok tbh... I have been a pre-paid customer for years. I have traveled all over the West Coast. Experienced many cricket and their competitors over the years. I almost just ordered my phone (sick of the Lil attitudes and lack of concern type employees) but, wanted my Razr now. Went in reluctant, but then I met an Angel on earth... Jennifer. This young lady was just wonderful! Great customer service. She listened to what I wanted and got it done, quickly to boot. Corey was very nice and knowledgeable as well. Jennifer was so amazing I went in reluctant to get one phone, I left with 2 phones. She even won over my daughter. Cricket you got a diamond, treat that young lady accordingly.”
“Went in the store to change my plan and remove a line off my bill. Adam was my service representative and he is the greatest!!! Very friendly, explained everything to me on how the removal would work and any other questions I had. Can't thank him enough for his helping me! Thanks Adam!!!”
“We went to ask about switching from T-Mobile and Derrick provided outstanding customer service! He was patient, professional, and knowledgeable, especially considering the amount of lines and devices we were switching. Tyler stepped in to help from time to time and was great as well. Easiest and quickest carrier swap yet!”
“Zachary helped me with getting my upgrade yesterday and I left very satisfied!! He has great customer service and definitely knows how to treat his customers. I went to a different T-mobile location before I went to this location and they actually told me they could not help me because I had a sprint account and would have to go to a different location, so glad they couldn’t! I will refer all of my friends and family to this location just because of how I was treated!”
“Just called customer service to set up a phone for my mom. Spoke with Jennifer who worked diligently and patiently with us to resolve multiple setup snafus that would have unhinged me if I were trying to set this up alone online. Her persistence in resolving these issues and persevering until the service was set up successfully is laudable. I am so thankful that something that could have been frustrating and obstructive was made easy by an employee who cared enough to do an excellent job. Thank you, Jennifer.”
“I only needed to pick up a couple of things this visit. Finding a parking spot was easy, I got a spot close to the doors on the pharmacy end of the store. The pharmacy was a bit busy. But there were well-prepared for the busy time of the day. 3 girls were working on helping customers. So it went pretty fast. The pharmacy at this location is the best I've seen in a while. Always quick to help and answer any questions. The only downside is the construction of the new garden center. Which looks like it will be open very soon.”
9:00 AM - 7:00 PM
3201 Lawrence Rd #545, Wichita Falls
Mobile Phones
“I do love me some Specteum customer service!! Whether it is on the phone, at your home, or in person at the Spectrum store.
GREAT customer service is the #1 thing they offer! Great staff, great selection, knowledgeable, helpful, and patient. They sent me on my way completely satisfied with the entire in-store experience & I will be back and I will rely on Spectrum and Spectrum only for my wifi, cable, AND mobile phone service needs!! Recommend hands down! 5 stars!”
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“Polo at Texoma Tech Solutions is amazing! He was able to save all of my data, precious photos and videos of memories from my wrecked phone. The peace of having these memories restored is the greatest gift and I'm beyond grateful. I highly recommend his company and appreciate the excellent and compassionate customer service he provided. Thank you Polo!”