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April 2024 by Sydni Conde
Seriously one of the most incompetent pharmacies I’ve ever dealt with. Absolutely awful and never helpful. Speak to one person they promise they’ll take care of because it’s something that takes a week to come in, get here to pick up my prescription and they have no idea what I’m talking about or who told me they’d take care of it. Wait another week even got a text my prescription is ready come to pick it up, I get here and the lady helping me tells me that there’s not even a prescription on file for me. I said that doesn’t even make sense, I’ve got the text message and I’ve picked it up a few times already from you guys so it has to be on file? She very rudely snaps that I need to contact my doctor and have them send a prescription to them because there’s nothing on file. Then magically after I let her know I’ve already been waiting two weeks she says it’ll be ready in 15 minutes. MAKE IT MAKE SENSE. Cannot wait to switch pharmacies. If I could give zero stars I would.
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April 2024 by The Benny E
5 stars for Tyler and Kari the Pharmacists. Always cool calm collected. Will make sure to get things done! Front people get 2 stars.
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April 2024 by Hoa (ho-ah) Ton
It was difficult to get a hold of a person via phone. The line normally rings until the system drops you from the call. I was able to speak to Cheyenne (I think). She was really nice, didn't rush me and helped any way she could.Techs answering the phone get 3 stars but Cheyenne gets 5 stars.
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March 2024 by Jeffrey Duval
Busy but still quick.
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March 2024 by At Ahmed
Be aware, if you have good Rx coupon it will show you that this pharmacy is offering the cheapest price for any drug but they won’t give you that drug and say that when we put it in our system Good Rx coupon isn’t working. I’ve tried it at least 4 times different prescriptions from different providers. I called Good Rx customer service at the end who told me that theirs nothing wrong with their system or coupon. I eventually believe that this pharmacy is running a scam on good Rx. Just make sure not to go there if you wanna use good Rx coupon
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February 2024 by Jack Sanderson
Love to shop Market Street so it is convenient to use the pharmacy. Long line sometimes, but it always moves rather quickly without making a person feel rushed. Points for discount on gas is another plus!
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February 2024 by John Duron
I like that the pharmacy is 24 hours
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January 2024 by Sylvia C.
Fantastic selection and great service and good quality food. I am very surprised to find a gem at this small town of Wichita Falls. Very clean and super organized.?
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October 2023 by Mike S.
For the most part I enjoy shopping here. I live close by and it is convenient. I stop in quite a bit for lunch or breakfast. My only complaint, which I think is pretty easy to solve, is the tea container being empty quite often. How difficult is it to keep your tea container with some tea in it? I'll buy my food, purchase a drink, and walk over to find the tea container empty.
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September 2023 by Linda Quisenberry
Family and friends from metroplex or out of state are so surprised with this store. They couldn’t believe it Carrie’s almost everything if not more like other stores like Whole Foods or Central Market. Selections of fruits, vegetables, meat and seafood are comparable to the high end expensive stores in the metroplex but for a lesser price. Even the pharmacy is great. LOVE this store❤️?
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September 2023 by Karson S.
This place is the dirtiest Market Street I've ever been to. Even just the bare minimum of cleaning would do them a lot of good.
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September 2023 by LouAnne Sledge
Why am I so damn stubborn and not learned my lesson?Every month it is a battle just to get prescriptions filled at United Market Street.Last month, I felt like the A-hole, because the line had backed up behind me, nearly to the door. I was on their Auto refill program, and had gotten a text, saying my prescriptions were ready for pickup. I get to the counter, after waiting in a long line, only to find out they never filled my scripts. I was hot and tired, so those who really know me can guess what I responded with..Script 1: they really didn’t have an excuse forScript 2: well you were out of refills, and we notified your doctor. I called my doctor and the request was never submitted.It took 4 days to straighten out, I was treated like I had horns growing out of my head because I expected good service from a pharmacy. I was assured that all the problems were taken care of and next month would go smoothly.WTH - you would think it’s Groundhog Day.. the exact same scene just played on repeat..Now I’m one of the lucky ones… I will slowly get sick without them.. and have some time to straighten it out…some poor souls will drop if they don’t have theirs.. but this pharmacy just doesn’t get a clue.#marketstreet and yes I’m that petty!
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September 2023 by Bryan Wade
Very difficult to hear the tech and the pharmacist through the small opening in the window. I don’t normally use this pharmacy but it was the weekend and they were open.
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September 2023 by Sabrina M.
I absolutely LOVE Market Street. But recently I went in to the Wichita Falls Texas location on Kell and had the WORST experience because of one employee and his completely horrible attitude. I'm almost certain he is a higher up type of management due to his lack of employee uniform but his name tag definitely said Josh on it. He's a complete prick and when asked a question he just kind of looked at me and scoffed. Who does that? Especially when in management! I can definitely say I will no longer be shopping there because if he has anything to do with who gets hired I don't want to be around any of those employees. Point blank. Worst Market Street experience ever!!! Thanks JOSH!
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May 2023 by Camela Moer
The young lady who greeted me was very kind and extremely helpful.