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November 2023 by Gia F.
Their black friday sale was a joke. They hand out vouchers for the sale items and when the vouchers are gone they say come back at 2pm and its first come first serve. Go back at 145pm and told everything is sold out. Clearly they werent prepared and apparently just started saying anything to blow smoke.. VERY unprofessional. I've spent thousands there and will not go back again for their bait and switch tactics.
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October 2023 by Cory Nava
DO NOT buy anything from Home Zone. My grandmother purchased a dining room set and when she paid they said it would arrive in 3 weeks. Then after about 2 weeks they told her it was no longer available and they sent her a display that was broken. They have been very unprofessional and we will not do business with them again. You have been warned!
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September 2023 by Holly Mojica
I was hesitant on coming into Home Zone on Labor Day because I didn’t want to be bombarded with a pushy salesperson. Instead I was greeted by sierra who was not pushy but extremely kind and gave us space all while being attentive. She even offered free drinks and popcorn. thank you for making this such a great shopping experience for me and my daughters. I would highly recommend home zone and sierra for a great shopping experience!
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September 2023 by Myles G.
I bought a reclining sofa for $971, delivered may 22, 2023. On September 22, they post the same exact sale to my account AGAIN! I called the bank who ridiculously told me to call the store to straighten it out. I called numerous times only to be routed back to the bank. The very idea that I have to deal with the store who committed the fraudulent activity is asinine! My next call will be to the authorities.
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August 2023 by Madison Alley
We had a wonderful experience! Sierra was very kind and extremely helpful when making our online purchase! We will definitely recommend Home Zone to anyone and use them for future purchases!
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August 2023 by Colby Garcia
Went in the store and really didn’t have an idea of what we wanted and was greeted by Ruby. Ruby was very helpful and knowledgeable about the sectional and recliner that I was interested in. I will definitely be back in the future.
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August 2023 by jammer1620
Joshua and royal went above and beyond the normal duties to make sure that me and my wife are comfortable with our new bed. I cannot think of more than enough for all they have done and how they went out of their way to make sure that we got our product. Thank you so much home zone I will be back again.
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August 2023 by Elizabeth Emmel
Employees are super nice and very helpful. Sierra helped us find a couch and loveseat combo we had saw online. She was great at helping us with the warranties and what they meant. Will definitely be back to by more furniture in the near future.
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August 2023 by Jackie Edwards
From buying to delivery these folks were the best! Everyone was so friendly and professional. The communication was great through every step. I really liked the driver tracker, I knew exactly when they would be here. The sofa and love seat are lovely.
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August 2023 by G Stovall
Enjoyed our shopping experience at our local store. No pressure, yet someone readily available to answer questions! Our salesperson Vanessa was great and patient with us taking the extra time to measure the sets we were looking at.
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July 2023 by Brittany B
The customer service OUTSTANDING! They will literally tell you “hey were not gonna follow you around unless you want us to please don’t hesitate to ask questions”. I didn't expect us to buy a couch that day but we definitely fell in love with ours and the sale price. They had the best selection of furniture and for the best prices. Thank goodness my coworker suggested this place.
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June 2023 by Velma Molina
I would like to say the experience of shopping at the store without the added pressure was so great! All the staff were so nice and let you look around and take your time! Sierra greeted us after a minute and let us know that she was there for us when we were ready and if we had any questions then she would answer them to the best of her ability! She was very kind and knowledgeable about all the products they offered! I would definitely recommend seeing her on your next visit if you’re ever in the market for any kind of furniture!
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June 2023 by Gerrant Guiste
This was my first time at Home Zone. As soon as my wife and I stepped in, we were warmly greeted and welcomed in by Vanessa. She was very cordial, professional and well informed about the merchandise at store. Not only did we recieve thorough information about the products but Vanessa literally went out of her way to assist us and as a result created an unforgettable experience. My wife and I made a purchase the same day and we will definitely return because of her hospitality.
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June 2023 by Mom Wow
I had a great experience shopping at Home Zone. There was absolutely no pressure. No sales people following me around while I shopped. They were available but did not hound me like at other stores. Whenever I had questions, someone was available to provide answers. I went back to the store in Wichita Falls 3 times while I was shopping around and no one ever pressured me. When I made my decision to purchase, the sales person who assisted me (Ruby) was very professional, helpful, and friendly. The delivery process was great as well. I was provided timely information that was updated throughout the morning of the delivery. The gentlemen who delivered and assembled my furniture were courteous and professional. They removed all the shipping materials. I highly recommend Home Zone. PS - I love my new furniture!
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June 2023 by Susan Stovall
Vanessa was wonderful! She was kind and knowledgeable of what we wanted for our living room couch pieces! She explained everything clearly and gave us information we wanted! Highly recommend coming to Home Zone and requesting Vanessa to help!
