“Bought a new phone for my Mom, but when I got it home there were several problems. I took it back and was helped by Kayden, the manager. He was incredibly friendly and had the problems fixed after about 15 minutes!!Kaden restored my faith in the ability to spend less than three hours trying to get a phone fixed!!!”
“They had the Manga I was looking forward to adding to my collection but not the right books I needed as far as anime related playing card it's not happening they hardly ever have one piece card when I come in”
“Wanted to give a quick rave on HUNTER ! Went in today just to get a phone since mine broke. He helped me way more then I thought he could not only did he help me get an upgrade he even got my bill cheaper every month. Couldn’t be more thankful ! Excellent customer service!”
“These guys were great! They did a awesome job on my truck cap. I can't emphasize how happy I am with the results. I will definitely be bringing them my other stuff to work on for me . . .”
“Stopped by and played a few guitars, Anthony and Chase were very welcoming and let me play as long as I wished with no pressure to buy. Great people, and a great selection of instruments. 10/10!”
“This place is definitely fitted to be 5 starts all the way. My husband was having trouble getting a radio to work in the car he kept reading and rereading the pamphlet. He decided to say screw it I'm going to Audio Connections. Didn't even take them long and they fixed. Tom is the guy who helped my husband out. He definitely is a good asset to this company. We will definitely be coming here more often. Thank you again for helping.”
“I have always love our local Target. I recently bought 2 bikes from them. One of them completely failed the first time it was ridden. When I came in to pick out my replacement they were very helpful and did there best to make sure I was satisfied. Upon getting the new bike home and actually riding it I realized the bike was very hard to shift. I called back and they are going to make it right! These bikes were both Schwinn and I think it is an issue with their products and not with our target.
They have been beyond helpful and understanding. This is why I choose to shop at Target over any other big retailer in our town and will continue to spend my money there every week. They never made me feel like it was my fault somehow, and I really appreciate that since it just seems to be a bad series of events.”
“Stopped in yesterday to get some help with my internet hot spot. Matt W. didn’t stand to make a dime from my visit but still took the time to exchange my equipment and answer all my questions (including noticing my military discount had not been applied to my account). I have found my T-Mobile store/consultant for life. Highly recommend! Thanks, Matt!”
9AM - 7PM
2603 5th St, Wichita Falls“I will always miss Artis being the manager but the new manager Michelle is so sweet and kind. All of the employees there are so nice and we will talk during a transaction like we've been friends for years especially Will and Orion! I lost income and got ill but I couldn't afford payments for my psvr2 so Orion and Michelle decided since i have $70 in rewards they will remove it from pawn and sell it back to me at a discounted rate, (its currently in layaway) that is above and beyond. Plus when i couldn't afford a layaway payment they held it anyway until I could afford to make a payment! Thank you everyone there!!!”
“I just love Aaron's I just can't stay away they have great ? things to choose from my husband always let me get what I want from Aaron's I will never stop going to Aaron's it's my favorite place to go thanks Aaron's. Alex is there to help you he is a great manager ? thanks Alex”
“I was trying to find somewhere to get my tablet fixed. The sales man was very helpful. He looked up and gave me directions, to a repair shop. Thank you so much. He made my task very easy to complete.”
“I appreciated the assistance finding what I was looking for. I knew how to describe it but didn’t know what it was called!! The staff did a great job of helping me find what I needed.”
10AM - 8PM
3916 Kemp Blvd M 2, Wichita Falls“Jennifer just YAS!!!! Ok tbh... I have been a pre-paid customer for years. I have traveled all over the West Coast. Experienced many cricket and their competitors over the years. I almost just ordered my phone (sick of the Lil attitudes and lack of concern type employees) but, wanted my Razr now. Went in reluctant, but then I met an Angel on earth... Jennifer. This young lady was just wonderful! Great customer service. She listened to what I wanted and got it done, quickly to boot. Corey was very nice and knowledgeable as well. Jennifer was so amazing I went in reluctant to get one phone, I left with 2 phones. She even won over my daughter. Cricket you got a diamond, treat that young lady accordingly.”
“I had such a great experience yesterday at your Wichita Falls location. Kiara and Andi went above and beyond the customer service expectations. I am not a gamer and my 9 year old son is new to gaming systems. We had an issue with a used gaming system that we purchased for him for Christmas from this location. We called them on Wednesday and they instructed us to bring it in. I took it in yesterday and they walked me through all of our issues. They took the time to explain a lot of things to me and also gave me advice on what to look for as a parent and how to have more parenteral control over what my child has access to. They lead these conversations without me asking but did so in a way that did not feel intrusive. I was very impressed with these two ladies. All while also handling other customers in the store. It had gotten busy for a few minutes. They were very attentive to everyone. For someone who feel very uneducated in that atmosphere, they made me feel very comfortable.”
“Went in the store to change my plan and remove a line off my bill. Adam was my service representative and he is the greatest!!! Very friendly, explained everything to me on how the removal would work and any other questions I had. Can't thank him enough for his helping me! Thanks Adam!!!”
Open 24 hours
4601 Southwest Pkwy, Wichita Falls“I have worked retail for 20 years and the first thing I said when I walked in was wow!The store was clean, shelves faces front, well stocked and lit and the manager was so friendly and helpful!”
“Zachary helped me with getting my upgrade yesterday and I left very satisfied!! He has great customer service and definitely knows how to treat his customers. I went to a different T-mobile location before I went to this location and they actually told me they could not help me because I had a sprint account and would have to go to a different location, so glad they couldn’t! I will refer all of my friends and family to this location just because of how I was treated!”
7AM - 11PM
2012 Grant St, Wichita Falls“This visit was a good one. No wait at the gasoline pump. Got .20cnts off a gallon!! And a free 32OZ fountain Drink. The cashier was friendly. Only a short wait to get my merchandise rang up& paid for.”
Open 24 hours
Maurine St, Wichita Falls“Face Mask I like this store! It is large and easy to find things. I actually bought a face mask here as I was leaving town. Little did I know...it fit perfectly!! I have not been able to find one like it anywhere else! I wish I had loaded up!!!”
“I went to all the audio shops in town and they all wanted more than a grand for a back up camera and double din- Roy hooked me up for 1/3 the price $$$$$$$$$$$ I’m a forever a client !!!”