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February 2024 by Justin Maxwell
I previously made a call inquiring about a pretty simple question about using a sim card from cricket to an unlocked phone, upon asking the question I received a VERY VERY rude female who answered the phone who was highly aggressive and had an attitude like crazy! She then proceeded to hang up on me , twice! Corey is the manager there and I cannot get ahold of him. Whatsoever according to her. Will not be doing business here. Stay away from this location
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July 2023 by sean joker
Great place to go when switching or even just making a payment. The staff are friendly, helpful and most importantly knowledgeable when it comes to almost anything. They've helped me set up accounts add discounts and savings as best as possible. Good place to stop by and they even explain all the fees and hidden fine print anytime you go in. If possible I'd go here for any phone rated needs or issues. Overall a great place to go especially if you need a good laugh.
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May 2023 by Ashley Benedict
We were running late before they close and Cory was super super nice enough to stay a little late to get us taken care of. We really appreciated him!
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May 2023 by Micheal Brewer
It's okay I've seen better I've seen worse
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April 2023 by Charles Hudspeth
Amazing customer service.
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March 2023 by Hazeleyed Brat
It's an affordable phone service with unlimited data, best coverage I've experienced so far(from Verizon, boost). Phone prices seem typical. Cricket apps can be frustrating when creating or changing passwords. If you get locked out you have to call customer service after three failed attempts, it won't tell you your locked out. Customer service is best if you use the toll free method, good in store help is extremely hard to find. But when you find a good one stick with them! Things to expect when working with in-store employees, most times, is waiting without a glance, rude, angry or nonchalant, they won't call customer service if they don't know what to do for an issue(which is a lot), they will always try to sell you a solution, getting upgrades doesn't save you really, and new sims cost $25. It's a love hate relationship when using cricket wireless for your phone service needs.
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March 2023 by Hazeleyed Bitch
It's an affordable phone service with unlimited data, best coverage I've experienced so far(from Verizon, boost). Phone prices seem typical. Cricket apps can be frustrating when creating or changing passwords. If you get locked out you have to call customer service after three failed attempts, it won't tell you your locked out. Customer service is best if you use the toll free method, good in store help is extremely hard to find. But when you find a good one stick with them! Things to expect when working with in-store employees, most times, is waiting without a glance, rude, angry or nonchalant, they won't call customer service if they don't know what to do for an issue(which is a lot), they will always try to sell you a solution, getting upgrades doesn't save you really, and new sims cost $25. It's a love hate relationship when using cricket wireless for your phone service needs.
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February 2023 by Danilo Gonzalez
Great customer service
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July 2022 by Mia Foster
The manager here is awful. Sierra is her name ? she is awful and continues to make fun of my fiancé who is in the military and acted as to it being a joke. I hope they get better people in soon.
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October 2021 by Philip Ring
Lady was very knowledgeable and helpful on getting me two new phones for my kids
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October 2021 by Kim Wynn
Not very helpful
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October 2021 by Robett Antonelli
Great.
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June 2021 by Russell Copeland
Needs improvement,but okay i
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February 2021 by Migel Quiroz
Great customer support and service. Always recommend Cricket Wireless when people ask about phone services. Been with them for a while and no issues at all.
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January 2021 by Holly Ann Pardue
Helpful and friendly friends. Computer/printing real slow.
