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June 2024 by Heather Finney
Friendly staff. Property is kept clean, and it's gated.
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May 2024 by Terry
Good uhaul dealer
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April 2024 by Maria Champion
Great place to go for storing conveniently, they have u-hauls great for moving time.
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January 2024 by Bailey C
The name is accurate. There is space in the top of the units for rats to crawl from unit to unit. The amount of rat poop in the unit and on my belongings was disgusting. Gross, un kept place. There was rat poop coming out of the inside of my couch. Will never use again and never recommend. The manager can be nice all day long, but that means nothing to me when my furniture is covered in rat poop and pee.
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December 2023 by Monica Thurman
This place is really top-notch and safe. The manager Connie is a gem. It's so nice to meet genuine good people. The storage spaces are clean, and the property is top tier safe. Highly recommend if you're in Tyler or Whitehouse.
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October 2023 by Patrick Hurley
Very friendly and helpful! Would recommend ?
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October 2023 by MommyJess S
Connie's the best, prices are a bit high but I will only use this storage place in East Texas. Highly recommended!!
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August 2023 by Ryan Davidson
Awesome service! Connie was very helpful!
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August 2023 by Valerie Guthrie
Connie is always super helpful and kind!
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August 2023 by Mary Ann Brandon
Nicest cleanest facility with a super great property manager!
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August 2023 by Eva Dacus
Connie is an amazing Manager! Great place!
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August 2023 by Jason Jessup
Very nice facilities and the manager was super accommodating
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August 2023 by Braden
Connie was amazing great service!
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August 2023 by Tammy Smith
I was beyond impressed with Pack Rat Self Storage in whitehouse, texas. Ive used a number of storage companies in the past. This one by far is my favorite. Connie, their location manager is single-handedly one of the best employees I have ever interacted with. She was so kind and helpful to me in a difficult situation and always with a smile and answers to every question. It was super easy to set everything up, I would highly recommend to anyone looking for a well kept facility to use Pack Rat Storage. They have an incredible staff and the best rates in town.
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August 2023 by Orange
Ms. Conney is extremely sweet and thorough. She has great customer service skills!
