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“I can ALWAYS find the battery I need. Jeremy and Stevie and the rest of the crew are always very helpful and take care of me whether its a car battery, trailer battery, watch battery or a new battery for a car key fob.....they always come through!!”
“Hi, I'm a give a big shout out to employ manager at this Hi, I'm a give a big shout-out to the employment manager at this store they are always on point. So helpful. Love them.”
“I came the night before and my battery was tested by a worker and he said my battery was good. Came back tonight and another worker named Robert tested my battery and it was bad....Thank GOD for Robert.....he saved the day!❤”
“LAST CALL: nope not with John at the Tyler Tx store! 7:30pm on a Wed. night, husbands truck will not start, wife calls “that place where we get the better batteries and neat gifts”. Wife in pj’s from having been asleep…everyone works at least 2 jobs, right? John, over 2 or 3 phone calls, coaches wife through what she will need to know to buy a battery (to leave for husband to change out later). Wife gets to the Batteries Plus store. John has everything ready and loads the battery in the car. Yes, they were closing, but John said, ma'am, we are going to be here for you. THANK YOU! YES JOHN WAS THERE TO COMPLETE HIS GOOD DEED!!!
If you are not a customer, you're wasting your hard earned money! We purchased roadside emergency battery/chargers. They are the best must have tool in your car! Get one as a very special gift, get one for ALL your loved ones to keep them safe and get one for YOU!
(especially if jumping a vehicle might be a challenge for someone or alone/driving a lot/dark parking lots/new drivers/power outages…without this great little all in one bag tool ready in your car, never know when you will NEED one).
Go see John at the Tyler Tx store, near Barns and Noble Book Store!!!”
“Went to another O’Reilly store prior to coming to this one and horrible experience decided to try another store and great customer service! Makes up for the useless workers at the other location!”
“The manager Dewight went the extra mile today for my husband ( who had recently had heart transplant surgery) and replaced a battery and air filter so he would not have to deal with it. It is very rare to get that kind of customer service . We are O’Reilly customers for life!”
“The guys got me fixed right up. My windshield wiper came off while I wad driving. Pulled in, bought the wipers and the guy came out and put them on for me in the rain. Great customer service.”
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“Since I have gotten older I always try to be ready for a emergency in case the Auto store is closed. I bought a new Starter last year in January from this OReilly store. I traded the vehicle in on a new one & still had the new starter in box. I took it back to O'Reilly's today and they gave me back all of my money back and its been over a year. No hassle, no bad treatment. This has been my store since I moved here in 2019. Can't say enough about how nice and considerate they have been to me. Will always be going back for more parts there. The Greatest bunch of Guys you could ask for. Thank You!”