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December 2023 by Kenath BenNathan
The two women here were absolutely disrespectful.Ordered wrong parts.Said they had to come from Dallas.I turned in my core part and when they had to to replace the parts tried to charge me for the core.The part, all along was in Longview.Drove right over there and got it.I highly recommend you don't use this store.Go to Longview.
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May 2023 by Wilson A
Employees were very helpful. Store is very clean.
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April 2023 by Joshua Bowling
The guys always go above and beyond to get me what I need for our business or personal use.
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March 2023 by Lynda Batson
Customer service is great
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March 2023 by Damon Hopkins
Friendly people, nice new store
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February 2023 by Bob Shelton
They had what I needed. Price was fair.
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November 2022 by Dustin F
The location in Longview didn't have the part for my old car, but told me the location in white oak would have it. Everyone was friendly and the right part was in my hands a few minutes later.
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October 2022 by Curtis Carter
(White oak O'Reilly's) Had my father in law call and find me a power steering pump, for my Cadillac Escalade.. and he called talked to a manager named Cody.. He told my father in law.. He had one left Hydro power pump, said it was all special and that's what he needed and he only had one left at 189.85$... my step father had got my cousin to go pick it up and they put it on... I get home late that night.. next day I take in core.. and get told the price... SMH ???????????????? .. what I told him... I called AutoZone outside O'Reilly's.. and the man quoted me at 117.98.. I go back inside and Cody the manager went to the bank... I called him later on and asked why did I get upcharged on this power steering pump by 72$? AutoZone has them at 89$.. 117$ with tax..? He said their is nothing he can do the transaction was over.. He said my father in law called in Looking for a Specific... Power steering pump... Which he didn't.. Cody told me well this isn't AutoZone , when I asked him to match the price.. he said no this is O'Reilly's we don't do that....???!!! Worst experience EVER!! My step father is in shock and will not be using O'Reilly's anymore.... That he has used for over 20 years ..!
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September 2022 by Freddy Krueger
Went in earlier to buy a part when i got up to the counter tall skinny blonde woman walked away… Brandon checked me out with ease!!
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August 2022 by Frank Wykoff
Convenient, and well stocked for now. Long haired, blonde, woman was a lot of help.
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August 2022 by Justin Meadows
Friendly knowledgeable staff. Always have what I need.
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August 2022 by Thomas Mims
Just called asking for a part an the dude that answered was very rudeVery uncalled for December 15 5:56 pm
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August 2022 by Robert Ferguson
Freindly staff had what I needed!
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August 2022 by Daniel Moiser
Great service!! Great help!!
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August 2022 by Richard Callahan
Awesome store, new management is great. Cody really knows his stuff.
