“I went in to the Longview store knowing I was about to purchase a new battery for my truck. I was preparing to pay after the new one was installed when the friendly employee told me I owed nothing bc the old one was still under warranty! That was a blessing!”
“As an employee for the biggest & BEST self storage company here in Longview, I needed help with batteries on a properties golf cart. Went here and let me say the customer service from Jose and Johnathan was SUPERIOR ! THESE GENTLEMAN SHOWED PROFESSIONALOSM AND I WILL NEVER SEEK BATTIERIES FROM ANOTHER LOCATION EVER! I would suggest using them for all your needs and thank you Tristate and thank you Jose and Johnathan for a job well done!!”
“They have a knowledgeable staff who find the parts you need quickly. The inventory is large so chances are they will have what you need in stock. If they don't, the orfering process is quick and easy and you have options for when and where to receive your part.”
7:30AM - 9PM
2400 Judson Rd, Longview“Great help to find a belt with nothing but a piece of string and a picture. Brittni (The Girl who helped) even reminded me that it'd have to be a bit longer to get it into the groove to start with. ?”
7:30AM - 9PM
2220 Gilmer Rd, Longview“4/2/23..the three staff members (2 gentlemen/ young lady) went above and beyond with the service today. Kudos to the staff I will be coming back to give them my business.”
7:30AM - 10PM
501 W Marshall Ave, Longview“Every time I go in to buy things I need, the employees are always courteous and willing to help me without hesitation. It's hard to find this kind of service with a smile these days. Thank you very much. The car and electric bike were bought with $$$ that my father died for. It was not about the $$$ itself but what it represented. Love, loyalty and respect to others. I added these comments because I purchased the items for the car and bike!!!!”
“Today I have the most interesting experience at O'Reilly's in Kilgore went in to see about a battery problem these guys especially the big cat named Joe man they've bent over backwards couple of old guys came in me and my buddy and they lifted the batteries for us they did everything they could to make swapping over a big battery and paying oh my God we paid a lot of money for the battery but in the service was great these guys are awesome I don't think I'll go anywhere else but O'Reilly's in Kilgore from now on I give them two thumbs up and thank you fellas for the good job you did and you guys know your store good you know how to help folks and you're willing man that makes a big freaking difference in an old man's day specially when it's was so hot and humid and nasty out there thank you folks down at O'Reilly's”
“Relative called about the parts and gave them all information. Said they had them. When I got there I had to call relative to have to tell them what was needed again. I was informed they don't get parts ready or make notes on parts calls. Kind of understandable since some people won't show up for them. Just inconvient for pickup person.”
“The location in Longview didn't have the part for my old car, but told me the location in white oak would have it. Everyone was friendly and the right part was in my hands a few minutes later.”