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December 2023 by A Dawson
My first bad experience at T-Mobile since 2011 my husband and I went in a few months ago to make adjustments to our plan so we can reduce our bills every month. Some months later our bill is still over $50 higher than it was before the changes without adding new devices. Save your time and money go to another carrier or the very least a better location.
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November 2023 by Debra Arias
I don't Recommend.I don't recommend.??♀️Staff is unable to answer questions .Wouldn't show or give me an itemized list of unexplained charges to view.This establishment is located in Wharton Texas.??♀️
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September 2023 by glenda alster
The manager and female employee was no help even though I am a 7 years with T-Mobile.
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August 2023 by mileshka polanco
I have been with T-Mobile for over 10 years and I have yet to be disappointed. I went in recently and was amazed by the customer service I received. Sarek and his team answered my questions with attentiveness and provided the most outstanding service. He undoubtedly went above and beyond my needs to ensure I was satisfied and informed. I will definitely be returning again. Thanks Sarek and T-Mobile!
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August 2023 by Nikki Rodriguez
Great customer service. Was there maybe 30 min getting the plug in wifi.
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February 2023 by Crissi Valdez
Everyone was very friendly, very helpful and smiled. I was in & out in no time! Thanks everyone!!! I only went in for information on wifi....and ended up leaving with my new wifi & 3 new phone lines!!! Luz is the BEST!!!!!
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January 2023 by Kat Legler
I have to change my review. They told us we'd have Netflix for life but when I called them about it they said I'd have to pay for it. But I wasn't talking to the same ppl that I worked with before.
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January 2023 by Cj Kearney
I had great service and a wonderful experience thanks to T
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December 2022 by Donna Johnson
Real helpful people here. Really knowledgeable and caring. Helped me. With an issue on my phone got the replacement the next day helped me switch the new one all up
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December 2022 by Sara Peña-Fira
Manager facundo and representative Tristian where amazing, helped us through buying new phones and updating our watches. Hooked us up!
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December 2022 by Eloy R. Fira
Great and knowledgable team! Really helped us get everything we where looking for and solved the problems we had!
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December 2022 by Willie Spencer
Amani and her coworkers were great helping me set up my phone and home internet come see them!
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December 2022 by Daniel Garcia
Awesome store, great reps! Managers very knowledgeable!
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December 2022 by Dr.Oreo24
Super friendly and very helpful!
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November 2022 by deanna bourg
Lindsey was super helpful helping me and my husband come over from metro! Managers where very involved in helping us set it all up
