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“The Store Manager, Mr Patrick Tufte, made the whole difference! The dedication he devoted to each one of my questions helped me to make the decision to complete my purchase. I believe that persons life Mr. Tufte are enormously valuable for a business that involves so many considerations and concerns of its clients to make the right decision. I am very happy of my visit tooth's store”
“Excellent customer service! Very knowledgeable, friendly, and loved that they worked with me as a fellow Veteran! I will recommend them to all my friends and family looking for a new mattress! I will not go anywhere else! Highly Recommend!!! ⭐️⭐️⭐️⭐️⭐️”
“I was excited to get my new grill installed from my purchase at BBQ Outfitters. When the installers were finished, it didn't fit right. Wrong size grill for the space I have. To be honest, I was not happy. However, Justin stepped in, made me a priority and fixed the problem within a couple of hours. Thanks Justin for turning my frown upside down. Amazing job putting the customer first!”
“The sales person at Denver mattress could not have been more helpful.He looked up several options to help us with delivery and we never felt rushed or that we were asking too much.The mattress are very comfortable, we went with the Eurotop and we are looking forward to many years of restful sleep.Thank you Durante for being such a good salesperson.”
10AM - 8PM
5403 N Interstate Hwy 35, Austin
Furniture Stores
“Julio is genuinely so kind, approachable, extremely knowledgeable, real, and made me feel like he had my best interest at heart. He really laid out every single possible option for me, explained the process from start to finish, and just went above & beyond to make sure I felt good about the mattress I was purchasing. Thank you, Julio! Ya’ll should give him a raise.”
“Logan knew exactly what we were looking for I was able to point us in the right direction we were able to check out efficiently and get a recommendation on bulbs to meet our exact needs.”
“Fun experience! Came in tonight for a new mattress, no idea what was the best option for me. Found one really quickly with excellent help (located off S Lamar). I even got upgraded to a king for less than $200 with a free base holder! Payment options were easy AND 0% interest for 24 months. My back is going to be so happy, thank guys ?”
“Doc at the Austin location was so incredibly helpful. I had to cancel my mattress order from a different business and desperately needed to find one on a time crunch. He made the process so smooth and painless and was able to get us a good deal on my mattress. He is incredible!!!”
“Chad was so incredibly helpful,patient, informative and friendly. He helped me find a great mattress in my budget. Clearance items are also an excellent deal. I am so glad I stopped in to look around. I got an excellent product for a great price. I would definitely recommend. 5 star service.”
“Okay let me just tell you about my experience here! When I say that I dread going to furniture stores I despise it! Coming to this store changed my perspective! From walking in to getting to talk to JR. It was a 360 from what I am uses to! Such a great experience from beginning to end. JR did everything that possible to find the best couch for me and my small place!I really appreciate that I felt comfortable with my couch purchase. Thank you JR for everything! ?Update:My couch is perfect! It's fits perfectly and such a statement piece!”
“Jenna was very attentive. Looked up information from past to see what we had purchased. I came back a week later and she helped me go through the process all over again. Did not push me into makinga choice quickly. And very helpful.”
“Dean was very professional and courteous throughout the entire process…he explained the varying mattress options well, and we liked working with him.
The only reason I cannot give five stars is the potential for unused discounts for an item that is priced at nearly $4000 and routinely marked up over 50%. For instance, we received a discount for being a veteran, but then could not use the 15% coupon we received for signing up for text messages (that coupon is only valid on a couple of mattresses in the entire store…a bit of a scam in my opinion). Additionally, we could not apply a $300 store credit that was offered for our mattress due to the veteran discount of 15%. We were told no “double dipping.” Again, for an item with a HUGE mark up…routinely over 50% and sometimes over 900% (look it up), mattress companies should offer every discount they can to satisfy customers and get more referrals for their business. I would recommend looking to other mattress stores to compare out-the-door prices on similar mattresses.”
“OMG! Frederik is a great sales person! I walked into Mattress Firm being clueless about mattresses. He is very knowledgeable and very patient. It took me two days to decide, but I walked away with the best mattress for me at an incredible price.☺️”
“Cris was great! I did a bit of research and had an idea about what kind of mattress I wanted but I still needed guidance. Cris helped me find the right one in my budget that could meet my needs. 10/10 service”
“Our experience at this store went very smoothly. 5 stars for Brandon who assisted us during our visit. He was very knowledgeable and patiently explained the differences between products. Not pushy. Great service.”
“Cristin Manuel helped my wife and I find our first king bed, and our first new bed in 7 years (also from Mattress Firm, we are repeat customers). To keep it short, Cris was professional, communicative, and honest. He also understood exactly what we were looking for and helped us find it. Very thankful for his time and expertise, highly recommend purchasing from him if you have the opportunity, thanks! -- Rishi”
10AM - 8PM
8300 N FM 620 Building A, Austin
Furniture Stores
“Steven was quick and thourough... we felt heard and he addressed all our concerns.. The bed we need wasnt in the store to try so we went to the closest mattress firm that had it and there Bruce was also super professional and helped answer all the questions we needed.. Mattress firm rules!!!!. Steven ordered up the mattress for us - what great teamwork.. they were both super conscientious of what we needed for long-term health with budget in mind!.”
“I had a fantastic experience at Mattress Firm thanks to the manager, Michael! From the moment I walked in, he was attentive, knowledgeable, and genuinely interested in helping me find the right mattress for my needs. He patiently explained the differences between various options and didn’t pressure me into a decision. Michael made the whole process easy and enjoyable, and I couldn’t be happier with my purchase. If you’re looking for a great mattress-buying experience, I highly recommend asking for Michael!”
“So I show up just before closing on a Friday night. Explained I had been on the road for a few days and needed a mattress “now”. Chris could have said we are closing and sent me elsewhere. Instead he took the time to share his wealth of knowledge and help me pick the right mattress for me. But then… he went over the top and researched other stores to find what I wanted. Next Chris went with me to another location that was already closed and helped me load my new mattress into my truck so I could have it today. Boy was it heavy, two of us had to work hard at loading it. Wait for it… there is more! Chris offered to follow me home to my apartment to offload so I was not stuck alone with the wonderful very heavy PREMIUM PURPLE MATTRESS. The world needs more like Chris and if you need a mattress … go find Chris ?”
10AM - 6PM
9607 Research Blvd #140, Austin
Furniture Stores
“Staff assisted us selecting 2 Hale Premium ZGC. Very knowledgeable and stepped through features of all products enabling us to decide the Hale was the best fit for us. Delivery was in a week and both were set up and we received a walk through of the operation. A great experience and we would recommend the Hale Premier and Relax the Back.”
“We tell everyone we know that is looking for furniture to check this place out - we have found, and continue to find, great items at fantastic prices. The team there are always super helpful, very responsive and flexible. We can't say enough great things about this business. Check it out and you'll see for yourselves!”
“5 ⭐️ hands down.
Serenity was incredible.
I had never been inside a Lovesac store before but knew I wanted to see what the “hype” was about. Took my husband and both kids in to browse through and ended up falling in love with the style and comfort. Serenity was overall pleasant and patient. She paid close attention to our needs and arranged pieces left and right until we had a clear visual. The application process was easy too. After the order was placed, Serenity stayed on top of our order; She emailed assembly videos and followed up with friendly check ins.
The hype was worth it. We couldn’t be happier or more in love with our new couch.”
“Brennan Johnson went above and beyond with assisting me with a cracked desk replacement. I appreciate his professionalism and assistance with getting our new desk top.”
“The sales staff, Douglas, was very helpful in giving us a quote for the outdoor furniture that we needed. He was always prompt to respond to our questions and requests. Most of the furniture has a 7-year limited warranty. We are very pleased with their services and products.”
10AM - 7PM
4477 S Lamar Blvd #300, Austin
Furniture Stores
“Cannon was such an amazing help! I had zero direction with where I wanted to take my living space and she was able to generate and guide my ideas to a great starting point! Ended up with a piece that fits my lifestyle and aesthetic and cannot wait to see it in person!”
“Lauren at Mattress Firm on W. Slaughter in Austin TX was extremely helpful to us in our search for the right mattress. She spent a great deal of time with us on a detailed questionnaire regarding our sleep history which led us to the perfect choice. We will definitely be returning customers!”
10AM - 6PM
12501 State Hwy 71 West, Austin
Furniture Stores
“Needed new cushions for a patio set we bought a dozen years ago. Patio set is still available and ordering the new cushions was a breeze, they were even in stock and arrived a few days earlier than expected. Great store and great people.”
“We recently purchased 2 leather sofas at Texas Leather Interiors in Pflugerville. Our selection was - Leather: Saloon; Color: Seaglass, Special Effects: Crackle Effect. The quality is much better than anything we saw in three other furniture stores that we had visited. Price was significantly higher, but we feel the value is in the quality and beauty of the furniture. We found two small issues with the leather surface on one of the sofas after delivery. These were repaired quickly and to our satisfaction by a knowledgeable service person. Thank you to Lance and Moose at this store during the sale and for the follow up on the repair. We are enjoying these stunning additions to our living room.”
“My experience with Ms. Rangel and her team has been excellent.Both the furniture we bought more than a year ago and the one we bought a few months ago are still in perfect condition.The prices are affordable and if you are not sure what you need, they also offer you advice and even help you process an interest-free loan.Lastly, the people who deliver the furniture are super friendly and leave the furniture assembled and ready to use.”
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“I LOVE this boutique. Not only do I love this darling boutique but so do my girls. It has a children’s section and my girls love to check out all the fun things they carry. I love just about everything in this store. Their clothing is so cute, they have home decor, and they carry one of my favorite artists, Jan Barboglio. This is also my “go-to” store for gifts. I highly recommend checking out this super fun and very friendly store.”