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“The most professional and upfront group I’ve ever did business with, I live in Dallas and my MacBook wouldn’t turn on and after looking all over the US u found Rossmann on the news and flew to AUS to have them repair it and they were able to repair the motherboard and keep my data. Truly amazing service and %100 recommended.”
“My phone was broken.Half the screen would not type.Two green light lines bisected the screen.I was locked out because I could not type my passcode on the partially dead screen.At UbreakIFIX, I handed the phone to Thomas, who said they could fix it!!!In about an hour, it was completely repaired!!! UbreakIFIX did this miracle for such a low price!As I waited, I overheard other clients needing parts, or technical help, and the customer service was so helpful and thorough. UbreakIFIX called and found a part for a client at another store. Brandon worked so diligently to help whoever was in front of his counter. Remarkably capable, thoughtful, professional teamwork at this location on West 15th.Who knew going to a phone repair store could make me so happy?!”
10AM - 2PM
6704 Bryn Mawr Dr, Austin
Electronics Repair
“I don't trust my amps to anyone other than Ben, and any serious musician should have the same mentality.Ben is very knowledgeable about tube and solid state equipment and is honest/upfront about what needs to be fixed on your equipment. He also shares simple tips on how you can participate in the upkeep of your equipment. I've been taking my amps to Ben 1-2x a year since about 2016 for routine maintenance and my gear has not failed in the studio or on stage since he began servicing my gear.It's important to support local music businesses, especially in Austin. I only recommend Joe's amps to fellow musicians. After your first time working with Ben, I'm sure you'll do the same.Gear taken to Joe's:Fender Bassman 100TGK 800RB”
“I got a new TV at Bond’s last year, which they delivered, installed, and set up for me. Competitive price but more importantly…excellent, old school, comprehensive service. Love this shop.”
“The team at Austin Stereo Serivce were great! They're super helpful, eager to answer questions and fast at servicing my record player. It'll be helpful for you and them both to call ahead if you'd like service as they are pretty busy on weekends.”
“Smartphone Repairz is super responsive and knowledgeable. Both times I've gone there it has cost more than $100 less than the competition for the same job. The technician, Jared, remembered my phone and issue when I returned from a month of travel. He had researched the situation while I was gone and was ready to go with the solution! I am very happy to recommend this outstanding local business.”
10AM - 6PM
707 E Braker Ln #107, Austin
Electronics Repair
“The store opening is actually 10am according to the sign on the door. Had my decimated screen fixed within an hour - I couldn’t believe it! I had a phone interview later in the afternoon so this was a lifesaver”
“The man was straight up honest with telling me not to repair the TV but just get another one. This is saving me hundreds of dollars rather than telling me to bring the TV in for personal gains. I appreciate upfront honesty in business”
“Quick repair, had the parts in stock, and the employees were all friendly and helpful. Prices were higher than other cellphone repair places I looked into, I assume because they mostly do insurance claims. I paid out of pocket, and it was pretty high.They also bizarrely asked for a tip. I just paid over $400 for the service. Are they not paying their techs fairly? It was very weird.I would go back again if I needed to, though.”
“I was looking for an older manual typewriter to use for writing. Everything kept pointing to ignoring Facebook marketplace and Craigslist and to reach out to Duncan-Muñoz Office Machines.”
“I took in my cracked phone and was nicely greeted. Upon examination, the gentleman told me he could fix my screen in about 20 minutes. I gave him my phone and he did indeed have it fully fixed with a new screen protector in about 20 minutes. Loved the efficiency and politeness I received. Would recommend this store.”
“Absolutely the best in service and detail on fixing my Yamaha keyboard, I’ve been playing piano for over 42 years I must say he is the best! I’m 3 hours away so shipping via UPS to get it repaired was a piece of cake!! Terry, Texas USA!”
11AM - 2PM
9514 McNeil Rd #103, Austin
Electronics Repair
“Extremely happy with the work that was done on my Orange Bass amp. Adrian and crew addressed the problems and made some improvements to make the amp more road worthy. Their knowledge and pride of work is refreshing in the current world we live in. Will be my go to for any amp repair work in the future. Thanks again guys!!!”
“Helpful. Looked at my problem without charging me. It was nice to find a computer repair company that was not trying to take advantahe of me. Esp since they have all the answers and we are clueless. Lol. I would highly recommend giving them a try. I just stumbled in not knowing what to expect but was happy. Will definitely go back”
“When I called about a possible in-home jukebox repair, I was told that doesn't do house calls, but he took the the time to explain what might be the problem and how I might fix it myself. His advice worked and solved my problem. I'm truly grateful for the time he took to help me. It saved me the hassle of finding someone else and also saved me a repair bill for something I was able to do myself with his help. Many thanks!”
“Thank you so much for your knowledge and help in getting my printer all set up with some new toner. This is not my area of expertise so I appreciate the professionalism. They were fast, reliable, and priced competitively!Thank you so much!”
“Today, I had the pleasure of speaking with Mr. Macias. His name should be changed to Mr. Integrity. We text about my TV automatically turning off. Mr. Macias provided the cost for the diagnostic. Mr. Macias then called me and provided some troubleshooting tips. He could have easily told me to bring my TV and charge the diagnostic fee. So, I checked the TV and determined nothing was wrong with the TV. It was an error on my part. Mr. Macias, over the phone, troubleshooting tips was a blessing. I truly appreciate his Integrity and his kindness. Thank you, Mr. Macias aka Mr. Integrity.”
“Huge shout out to Kirk and Ramon! Kirk, you're the best! You got my watch going again without having to send it overseas like I was told by the company I bought it from. Can't thank you enough!Both of you provided excellent customer service and I wanted to make sure you got a positive review for simply doing your job!Thank you!!!!”
“They were great! Even had my phone ready for pick up a couple of hours prior to the time quoted when I dropped it off. The price was very reasonable and the staff were friendly. I will use them again if I have repair needs in the future.”
“Brought in my CD player for repair. I had all-around great experience with Telstar. Beau at the front desk was efficient, knowledgeable, and gave an accurate time frame for the diagnostics. Matt called with the costs for the repair after the assessment, and then quickly completed the job after the approval. I'm very happy with the customer service....and my CD player!”
“I have an old Bang & Olufsen BeoVision Avant 55" 4K HDTV with a dead video board. Since Pyramid is the regional B&O repair center for the SW region, I had it shipped to them for diagnosis and repair. The process was very smooth and the repair was done expeditiously. The TV arrived back in my home in tip-top shape and it is now one of my pride possessions in our living room. Thank you!”
“Pyramid repaired my vintage Harmon Kardon 730 Twin Powered receiver & made it BETTER than new. I couldn’t be more pleased to have a working sentimental piece of equipment back! It wasn’t cheap, but I didn’t expect it to be so. It was worth it!”
“Nick was super helpful and answered all my questions. He’s on top of it and I highly recommend coming here if you have any issues with your devices. Very quick turnaround.”
“Jason at Batteries Plus gave me OUTSTANDING service this morning while helping another employee take care of customers. I DID NOT buy anything, and there was never any pressure to make a purchase.....this guy was just concerned with SERVICE!!I was again impressed with BP and especially with Jason. Great representative and class act.Thanks,”
“Washer Repair was compleated and on waiting for parts to be ordered. easy fix removed material from drain pump and ran trough cycles. I would use these guys again.”
“I have taken my laptop to 1up twice now and I cannot recommend them enough. They are extremely friendly , and have been so honest and helpful with me both times I've been.”
“This store is great. I ordered two pricey batteries for a kids electric truck online and forgot to apply a discount code. I placed a second order with the code. Figured I’d cancel the first order when I picked up the batteries. The staff beat me to it. Realized what had happened and proactively canceled the more expensive order. Once I was in the store they made recommendations on how to get the most out of the batteries. Really appreciate all their help. Oh and they took all my old batteries that I had been collecting to recycle.”
“It would be fantastic if you didn't say you were open when you're not. Made an appointment, got a confirmation email, and showed up to find the store locked. Make it make sense. ?♀️”
“This is my first stop for all matters pertaining to my mobile devices. They are always friendly, efficient, and reasonably priced. I recommend them to everyone and am so grateful they are always here when I need them. :)”
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“The General Manager here is awesome! The night before Thanksgiving he spent about 45 minutes helping me install a new battery on my motorcycle. He was so patient and easy to work with. I'll definitely be back for batteries for the rest of my vehicles!”