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March 2024 by Think Not
THIS IS NOT THE VALLEY'S BANK!!!!!Unfair charges for every little thing. They are a predatory buisness here to take advantage of the less/un informed.I have so many issues with this bank I don't know where to start. I lost track of how many times they have been fined by the regulatory agencies for illegal practices. Worst customer service anywhere!!!!! FTP
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April 2022 by Mary Gomez
Very slow drive thru service. Was there before many of the cars, but they left me to the last. Very disappointed.
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November 2021 by Patricia Sanchez-Cantu
ATM machine are never working at both locations in Weslaco.
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September 2020 by Zachary Harrison
Absolute TRASH customer service. Tried 2 times to open an account, both times banker to banker gossip seemed to be more important than new customers. Ratings are low for a reason. I'll not ever return.
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August 2020 by Marlyne Perez
I usually go and the bankers are really nice and helpful, I went about a week and a half ago, and the lady was very rude, I had questions about opening a savings and a joint account but she was just so rude, I got my new debit card and left. I didn’t even get her name, she barely acknowledged me. It’s the lady with the Louis Vuitton Bag and Cup. She was more interested in talking to the bank tellers then speaking to me. I’ll go to the one on Texas blvd next time.
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April 2020 by Angel peralez
Worse bank ever Mrs.Deleon is no help! They lie to you to get you to open acounts and make excuses for thier mistake they dnt take accountability for anything staff is rude and very unhelpful. I hatethis bank and plan on closing my account
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February 2020 by Marisa Garcia
The girl in the front obviously has no idea what she’s doing. She asked for my social and it’s common sense that information should never be said out loud. You would think somebody who works at a bank should know this.
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January 2020 by Emmanuel Mireles
One banker working and 1 teller. I dont know what going on, but I will not be coming to this location again. No one acknowledges you not sign in sheet and some people trying to cut in front.
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November 2019 by Abel Nogerbo
Exceptional service!!
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March 2019 by Gabriel Rodriguez
Drive thru or lobby it's all the same. One person helping both back and forth. If you like to wait, this is the branch. Poor service and terrible way of handling customers needs.
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February 2019 by Perla Sierra
Drive thru customer service is horrible, waiting in line for 25 minutes and I'm the only one on the lane!
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August 2018 by Dusty Dusty
If u want. No service and to be ignore this is the bank for you.
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August 2018 by Train 3000
Second bAnk of lone star i come today and to get ignore again. I need some papers was sitting for a while nobody seem to care.
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April 2018 by Edgar Barajas
Incorrect navigation. Bank is on the other side of the expressway.
