H-E-B Pharmacy provides helpful service with staff who go out of their way to assist customers and explain medications. Many customers report being really satisfied and receiving great, friendly, and attentive service. The pharmacy contacts customers when prescriptions are ready. However, wait times can sometimes be long, and the overall experience is described as just eh for simply picking up meds. Some staff members are noted as super nice and very helpful, while at other times, service can be not super pleasant with vague responses.
Just had my first experience at the H-E-B Pharmacy on Texas Blvd and BIANCA was seriously the best! Super helpful and went out of her way to help me. Really satisfied with how everything went. Thank you, Bianca!
February 2025
They’re always so quick to get you your prescription! And they always get you the best price!
February 2025
I always receive great customer service from Maggie, she’s friendly and very helpful! She will go out of her way to explain the medications to you and has even stepped out of the pharmacy just to help me find medicine over the counter. She just knows what she’s doing, I always get my medication here because of her.
