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October 2023 by kemuel sanchez
I have had the blessed opportunity to travel across the United States. I have visited many dealerships and thus far this one has been by far the best. They have really raised my expectations from others. The staff like, Betty, Aaron Acevedo, Joel Muñoz and staff always go the extra step to ensure everything is quick and seamless. Highly recommended dealership! Please allow them the opportunity to earn your business. Furthermore, the installation is always clean and well organized. Thank you.
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October 2023 by Rosa Kline
Stephen Ray Hull, thank you for helping us find the perfect Jeep Compass! We love it! You answered all our questions and helped us navigate the purchase process.
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September 2023 by ibetrixx
Salesman Jerry Perez is a rockstar he did all he could to get me in my suv would recommend 100 times over . Would work with him again!!!!!! Great service overall
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September 2023 by FJ Sanchez
Came here because they had 11,000 rebate on a truck only to find out it was conditional for their liking and offered 7,000 instead. Have a ‘23 Mercedes Benz C300 which the KBB appraises at around 50,000 but was offered 42,000 instead. Called, texted, got the run around and this was my first and last time dealing with shady folks like this. It was not an easy experience at all like another dodge dealership I have dealt with. Even offered money down to help make it easier but here we are 4 days later and no answers. Terrible.
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September 2023 by john layman
We have a 2000 BLUE Jeep Wrangler unlimited sport .I got hit in a collision on both right side doors. Since Ed Payne Chrysler Dodge- Jeep Dealership should be the best to make repairs - Clent care, as they promise to have completed, which was 3 weeks. Today September 9th it has now been over 7 weeks an still making excuses that they have to order another basket. They have ordered parts like 4 to 5 times already !!! We are tired of promises each additional week over the promised 3 week periodD. It has broken us renting a car which we had to return on Friday, ( yesterday ) because of we used up our money for the rental after insurance paid 1st 30 days. We do not recommend them to anyone because lack of promises athe major costs out of our pocket. VERY BAD CUSTOMER RELATIONS !!!!!!!!
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September 2023 by Rud Garza
Employees are pushy Can't even look at what you want because . employees come running from all directions at you. They promise you a great deal. All liesThey will sell you what they want and the color they choose and tell you that's they have .
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September 2023 by Abelardo Santana
I want to say that the service and attention given to me was spectacular and never did I feel left in the dark. Like to give Fernando a thank you for showing that you main focus was on my satisfaction and that I got what I wanted. Drove off with a new vehicle today...
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August 2023 by Rule Venegas
Payne Chrysler, Ford, Gmc, ChevroletMy family and I we have always gotten our vehicles there at first, which was perfect customer service, but lately, it feels otherwise. My son has been trying to trade his vehicle, but no one there has anybody who wants to help him. We don't want anything free. We are paying. Another thing some of the employees need to brush up on customer service
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August 2023 by Shantia Lampros
Fernando was the absolute best! He helped us through every step, very professional and upfront which is appreciated. Worked with us to get everything together for not only the best deal but also an excellent interest rate.
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August 2023 by Monica D
This was honestly the best experience we've had at any dealership from sales to finance to driving off the lot. They were patient, honest, and went above and beyond to get us into our new vehicle. Highly recommend!
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July 2023 by Gabriela Badillo
Jerry was the best I couldn’t have walked out any other way than Jerry helping out of all the 2 car sales men I’ve worked with different companies Peyton (Jerry) the sales men are awesome to work with tysm
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July 2023 by Luis Ortiz
Bought a jeep renegade about 5 months ago, it was explain to me that it came with manufacture warranty and free oil changes. I was explain that I could take it to any jeep dealership, so I did they did my oil change and had to paid for it as the place I got it from @Ed Payne weslaco they NEVER explain that is a contract with 3rd party contractor they refused to paid for the oil change when it was in warranty. Had to paid out of pocket in order for them to let me take my car. NO HELP FROM THEM @ED PAYNE OVER THE PHONE. NOW I KNOW IM NOT MAKING ANY BUSINESS WITH THEM.
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June 2023 by Julie Jimenez
Worst experience ever. Purchased a 2020 Hyundai Kona by sales person Jerry Valle. Was told the vehicle had one pervious owner come to find out we were the 3rd owners of this vehicle. We spoke to both sales person Jerry Valle and sales manager pedro Alvarez that we had major electrical problems such as trunk was open when it was completely closed, heater wouldn't engage, tire sensor's were off, air vents completely trash, dash lights went hay wire, was also told car-fax came back clean. Turns out it had previous hail damage. We had the vehicle for less than 24 hours before going straight into the shop. Was told part was ordered 3 different times in the same month, turns out part was never ordered. We've had a loaner for 3 months till now and made payments for a vehicle we haven't even had. We took it in Monday June 5, 2023 because the loaner we have the plates were expired turns out the sales manager Pedro Alvarez didn't know we had this loaner. Insisted we turn in loaner due lack of communication within his staff. Told sales manager pedro Alvarez that we are very unhappy about this situation and yet were still paying on a vehicle we can't drive.
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May 2023 by Maria Navarro
Worse experience ever.Purchased jeep on Feb never got detailed wash spare key or copies of paperwork contract till this day. They had said vehicle only had 6000 miles and when i got it it has over 8000 that it was a mistake. Spoke to manager was going to get full tank of gas free...never got it as well. Would not recommend this place
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May 2023 by Frank Vitela
Great, professional and friendly staff. Great selection of inventory.
