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February 2024 by Denise D
I drove from Harlingen seeking medical attention for my dog and was denied service. I had called and was told the weekend is designed for emergency visits and my dog could be seen anytime from 7 am to 7 pm as a walk in. We arrived at 5:45 pm and was told that he could not be seen bc they stop taking walk ins at 5:30. The website hours clearly state open from 7 am to 7 pm. No where on the website does it mention, last walk in is at 5:30. If that’s the case then it should be noted on the website.
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February 2024 by Destiny Oceguera
I’ve never been here before but dam I was just asking questions before registering my dog here since he needs surgery but damm the lady that answered the phone was so rude! Glad I just hung up. That’s a red flag ?
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February 2024 by Linda Plotz
Never had been their before would definitely! Recommend them! They got us in with in an hour! Wonderful staff! The doctor, she was awesome! They took their time with our wonderful baby, Precious! Thank you all! Have a Happy Valentine’s Day! From The Plotz’s
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February 2024 by Arnulfo Rodriguez
This is one of the best vets I've been to and the staff goes above and beyond to help out the people and animals. My pet Frida sadly didn't make it but I know the staff really did try to save her and cure they really did try. Thank you Border Animal Hospital
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February 2024 by Georgina Guzman
I took my dog Peanut two Saturdays ago for an emergency and I was extremely happy with the service provided.
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January 2024 by Mari Gomez
Awesome staff who made my dog and I feel so much at ease!
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January 2024 by BP G
They are very attentive to your pet’s needs. Our dog was very sick, but after starting her on medications she started feeling better.
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January 2024 by Yvonne Gonzales
Nice people good service.
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January 2024 by Joel Reed
Took my mini schnauzers for their first time grooming there. They looked amazing when i picked them up. Otto my giant schnauzer looked awesome. Cant say enough about the great job they did on all 3. Now all my pups go there.
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January 2024 by Ana Maria Escobedo
They treated Piwi very well, the drops for his eye helped him a lot and above all they spoke my language Spanish and I was able to communicate perfectly with the doctor. thank you so much
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January 2024 by Christi Lurk
We are visiting for the winter in Texas. We had to take our Lucy to the vet to get a special test because of her diabetes and cushing disease. The technician and doctor were so knowledgeable about our situation and took so much time with us, not rushing us. They were so attentive to our Lucy. I would recommend them for all your pet needs.
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January 2024 by Anaya Jordan
I took my corgi ( 4 months ) in Friday because she was throwing up fluids. They said it was Parvo without showing me any test results, they gave her a shot and an IV then sent us home with meds. During our vist there on Friday nothing was really discussed with us I mean we barely anyone but the vet tech. some lady did walk in saying she was the veterinarian but come to find out she was not even the vets they have on their staff but the lady did come in to let us know she had parvo and to check her lungs and that was it. We took her home after the vet tech said they could not do hospitalize her since there was no overnight nurses. But on Monday at 1:30AM our beloved puppy did pass away. I had called in for the paperwork since we did not see the positive parvo test and while looking at it says I denied radiology and that they told us they COULD hospitalize her. When in reality i didn't deny it and that they said THEMSELVES they COULD NOT hospitalize her. While looking at the meds on the paperwork it says there is dewormer even though SHE DIDN'T HAVE worms and of course the generic meds to " help with parvo ". When in reality they did not help any they actually made her worse. On Friday evening after meds were given as told from the vet tech to give she stopped moving and diarrhea had started very BADLY and she was puking EVEN MORE!!! So not only did we loose our puppy, but we also had to pay for meds that did not work. My mother left a previous review in detail as well about this situation and they said to give a call to discuss so i went ahead and gave them a call today and talked to the manager Carla which told me they did all they could do, parvo is very strong and basically saying it was our fault and not to get another dog since are home is infested with parvo now. I dislike how they treated us at the office with our puppy and i am extremely upset and feel disrespected by the manager Carla. I understand parvo is something that is extremely difficult to care for but i don't think any of it was handled properly.
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January 2024 by Jane Hall
I would not take my Oso to any other groomer. Terri is the Best. She is so great with my Fur baby. He is not stressed when I pick him up. He always looks great.
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January 2024 by Annie R
Staff were very welcoming and services were great. Milo was treated very well and they were very gentle with him.
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January 2024 by Liz O
My 4 month old corgi was sick she didn’t want to eat and was burping and spitting up clear I took her in and they said PARVO before they even tested her -no diarrhea at all.Then after they tested her they said Parvo, confirmed. I didn’t see the test. They sent us home with our hearts in our hands and 8 meds. Even though she wasn’t willing to eat or drink on her own I was supposed to force it down her throat. So I did with their recommendation of Pedalyte and wet food and all 8 meds. Not only did she not get better but she got worse became immobile within 2 days and expired with a last heave for breathe. This happen on January 8th. I’m so completely destroyed. I don’t have any words just extreme pain. It was a short but very fulfilling 4 months. I pray for the Dr and the staff that sent me home with my baby to die. I’m so upset ? I see it allllll over TikTok vets and the clinics that have return care daily for 5 days to administer IV Fluid, and I cry out why weren’t we good enough for this help. No follow up phone calls to check up on her. God help those who come to this clinic hoping for healing hands only to find the gates of hell and Dr. Death.