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September 2022 by Maria Avendano
Poor customer service, was trying to change my service provider but was criticized for trying to change with them.
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October 2021 by Google user
Trashy customer service I was racially profiled for walking in with sunglasses and a bandana during a pandemic. The representative stated to me that outside the store it shows that you must remove your sunglasses and hat and after I questioned her to show me where, she then stated that she would put it up herself. She then refused to take my payment because she said she felt uncomfortable and returned my money. As I turned around and started walking out the door she started talking trash behind my back. I went back a second time hoping to get another representative but the same woman was still there so I gave her a second chance and advised her that I was having issues with my data. She then proceeded to tell me that it was my phone that I needed to upgrade and contact boost customer care when that was clearly part of her job to contact boost customer care on behalf of the customer. I left and went to the mercedes boost mobile and Kayla was not only able to contact boost customer care on my behalf but she resolved my data issue as well. I do not recommend anyone to this weslaco boost mobile location as they do not know how to treat their customers with the respect that they deserve. Never again will I go to this location for any issues or a payment for that matter.
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July 2021 by Abrahan Gonzalez
Good friendly employees
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May 2021 by Fidencio Mata
I went to the this location and tried to switch my service provider and was racially profiled by a woman named Anna horable attitude and customer service
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April 2021 by Wally Utnac
Good service excellent phones we got when we switch family plan 5 phones for 150 a month
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December 2020 by Tonii Badbunny Mendoza
lady on here was super rude af. i posted it the other day
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November 2020 by Dre Blizzy
Trashy customer service I was racially profiled for walking in with sunglasses and a bandana during a pandemic. The representative stated to me that outside the store it shows that you must remove your sunglasses and hat and after I questioned her to show me where, she then stated that she would put it up herself. She then refused to take my payment because she said she felt uncomfortable and returned my money. As I turned around and started walking out the door she started talking trash behind my back. I went back a second time hoping to get another representative but the same woman was still there so I gave her a second chance and advised her that I was having issues with my data. She then proceeded to tell me that it was my phone that I needed to upgrade and contact boost customer care when that was clearly part of her job to contact boost customer care on behalf of the customer. I left and went to the mercedes boost mobile and Kayla was not only able to contact boost customer care on my behalf but she resolved my data issue as well. I do not recommend anyone to this weslaco boost mobile location as they do not know how to treat their customers with the respect that they deserve. Never again will I go to this location for any issues or a payment for that matter.
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October 2020 by Abel Zepeda
(Translated by Google) Good customer service Ana helped me with my contacts(Original)Bueno servicio al cliente ana me ayudo con mis contactos
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October 2020 by Linda Rios
(Translated by Google) Great service(Original)Buen servicio
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September 2020 by dorothy ruiz
Lady was very nice I believe her name Melissa was able to help me find the right phone for me
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July 2020 by Martha Valerio
the lady there was very nice and was able to help me get all my information from my old phone to my new phone
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February 2020 by Juañ Aldrete
The girls that work there lack customer service
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November 2019 by pokemon squad
Worst customer service ever!!
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September 2019 by Melissa galindo
great customer service the girls are amazing!!!! will always come back
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August 2019 by Lesvia Sawyer
not take 20 minutes to pay a phone bill
