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March 2023 by Christopher A.
Not reliable, did not perform as promised wasted my time wish I had gone somewhere else, the only good thing about this company was the smile on the young lady face at the front counter.
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January 2023 by Zohra Siddiqi
If you are looking for good communication and customer service, don't go with Webster Sign City. I had to call and email and text to get updates. Date for installation changed and I had to call the office in addition to my point of contact, Randy. They finally got it put up a couple of days ago. They initially didn't connect the power because they couldn't locate the power source. No one informed us of this. I came to drive by at night and noticed that there was no power so I had to call the next day. We moved into our business in December and the payment was made in October. I am sure there are companies out there with more courteous, and responsible employees. If I ever need another sign put up for another location I will be looking elsewhere.
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December 2022 by Soltice Soltice
Excellent servicesNancy, Mary have great costumer service skillsThe products are super nice10 years getting signs from them always very satisfied.
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August 2022 by Solstice Solstice
Excellent servicesNancy, Mary have great costumer service skillsThe products are super nice10 years getting signs from them always very satisfied.
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March 2022 by Belthane Belthane
Excellent servicesNancy, Mary have great costumer service skillsThe products are super nice10 years getting signs from them always very satisfied.
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June 2021 by Mark Neff
I opened a new office on Tiki Island and needed various types & sizes of signs: from a large sign overlooking I-45 to smaller door signs. Mary at Sign City was very helpful assisting me from start to finish; she showed me numerous samples for my approval, set up the signage installation and once the job was completed she followed up with me to make sure I was completely satisfied. I was 100% satisfied and will recommend Sign City to others.
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January 2021 by Julie Nash
Great customer service, the quality is impeccable when it comes to the vinyl! Super easy to work with, applying and removing when using as a stencil. They listen to my needs, price is best around not to mention much better quality and super duper fast! Thank you Josie for always helping me pull together my projects!
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January 2021 by Dr. Sonya Patel
Excellent service! Quick and efficient! Beju was a joy to work with and was able to email me quotes, how the sign would look and even had the sign installed so quickly that I was pleasantly surprised! They sent me photos of the signs once they installed it! THANK YOU! I will definitely be a repeat customer!
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January 2021 by JRMUSMC73
Called and asked for a quote a was treated like they could care less, and then when we they did make an appointment the "Tech" missed it, and rescheduled and then showed up when i wasn't there. I got the quote to fix my sign which had dual charges on it for the work they already did, and when I sent two emails to ask for an explanation they both went unanswered. Plenty of other sign companies that would like to have my $ for my building sign, banners, vehicle wraps, and more!
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July 2020 by Brad Watkins
What an absolute joke of a company... STAY AWAY!!! I hired Sign City to replace lights in my sign and was charged half the money upfront after they provided a written quote. Nearly two weeks later I called them to find out what the status was and I was informed by the receptionist that they weren't going to do the job...??? She had no reason and I have not received a refund of the deposit paid in good faith? TOTAL SCAM, BUYER BEWARE!
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July 2020 by B W.
STAY AWAY!!! Completely unprofessional! I hired Sign City to replace the lights in my sign, they looked at the job and provided a written quote. I accepted the quote and paid a 50% deposit... Nearly two weeks later I called to find out the job status only to be told that they weren't going to do the job and would not give me a reason...??? As of this morning, I have not received a refund of my deposit??? BEWARE!!!!!!!!
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October 2019 by Goat Yoga Houston
They did great work on a sign that we needed for event, did it quickly and at a cost efficient rate! When we first picked up the sign it started to bend When we let hem know this they made us another one! Excellent customer service ask for Nancy
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April 2019 by Houston Traveler
Great place to do biz. Great staff, very competent and responsive. I recommend their services and products!
