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October 2024 by Travis Oquin
Don't waste your money on La-Z-Boy. They used to be one of the highest quality pieces of furniture that you can buy, they are not that any longer, by a long shot. When you have issues and you call in about those issues, you are told, things like "nobody is going to have that or do that..." Well then why did I spend over $3,000 per sofa to purchase from YOU if you are no better than random furniture store? Purchased 2 sofa's, about a year later wanted to add a love seat, nope they discontinued that fabic that you spent money on a 5 year warranty to cover said fabric. So not only can you not get another piece of furniture to match, but the warranty you purchased isn't work the paper that it was written on. In addition, I've had both of these new pieces have issues just in the first year. Don't waste your money and don't think that because you are paying more that you are getting any better quality or service, it's a joke.
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September 2024 by Gay Barnett
Clark Sybesma is an outstanding employee. I went in the store with a list of my wants. He was so patient, knew his products, tried really hard to find the exact recliner I wanted and tried to meet my needs as to swivel, rocker, size, and fabric. Kudos to Clark.
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June 2024 by Celeste Martinez Romo
Ask for TIM! ? He was very helpful and mindful in what we were looking for.
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June 2024 by Sandra Dudley
We have brought many La-z-Boy chair and sofas over many years. Most were good and we past them down to our children or our granddaughter. Several of them are still in use. HOWEVER, about 3-4 years ago we bought two new recliners. I chose a fabric covered recliner with heat and massage. The heat no longer works. My husband's expensive leather recliner has basically fallen apart. The leather has ripped near the headrest....we have no animals. And springs and cushioning has not held up. We are going shopping today for a new recliner today for him and we will not be stopping and shopping at the LA-Z-BOY store near us.
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May 2024 by cynthia rodriguez
First time here. Lots of great recliners. Sales associate Larry is awesome. Very patient and very knowledgeable
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April 2024 by Amy Jo Johnson
Bibbsy was a great and helped us find exactly what my Mom needed. Eddie C. helped process the sale and was very thorough in explaining the delivery process. Thanks guys !! Recommend both men to everyone shopping
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March 2024 by Christie Dawson
Delivery and set up were good. Would give zero stars though if possible. I always wanted a lazboy. Finally was able to afford one. Paid over $1700. Less than a year later, the chair was making awful noises. Called the local store(Bloomington IL). They couldn’t help me because I bought it in Texas. Called the Texas store. They couldn’t help me because the warranty is only good there. I paid extra for the extended warranty. Lazboy advertises there lifetime guarantee all over the place. LIES!!! They refuse to back up their product. Will never buy another one. Over priced POS.
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February 2024 by Christie Soeldner
Delivery and set up were good. Would give zero stars though if possible. I always wanted a lazboy. Finally was able to afford one. Paid over $1700. Less than a year later, the chair was making awful noises. Called the local store(Bloomington IL). They couldn’t help me because I bought it in Texas. Called the Texas store. They couldn’t help me because the warranty is only good there. I paid extra for the extended warranty. Lazboy advertises there lifetime guarantee all over the place. LIES!!! They refuse to back up their product. Will never buy another one. Over priced POS.
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February 2024 by Jose Miselem
Amazing assortment of fine furniture at great prices.
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January 2024 by Mike Klossner
Excellent selection on fine furniture
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October 2023 by Diana Lynn Taylor
Sheila was so helpful and helped us find the right recliner!
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October 2023 by Warren Prestridge
GREAT selection! Very friendly staff and location
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October 2023 by Suzanne Parker
They have yet to call me back. Plus you can't imagine how much of Lazyboy's merchandise we have bought
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October 2023 by Amy J.
Very nice! Melody was extremely knowledgeable and helpful!
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October 2023 by Dave Harvey
No service. I walked out after 20 minutes.
